Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Systems and Project Manager is a senior individual contributor in CashForCars, reporting to Direct Buy Portal Manager. The position bridges business operations, technology, analytics, marketing, and project execution. The role requires strong systems knowledge, excellent communication, disciplined follow-through, and the ability to translate business needs into clear technical and operational action.
Tasks
• Serve as the business-side hub for high level active technology issues impacting CashForCars operations reported by fellow management or supervisor level employees.
• Track open tickets, upcoming enhancements, system issues, and project priorities through Jira and Confluence.
• • Maintain CashForCars-related drip campaigns.
• Support use and coordination of Salesforce, MiCom, Calabrio, and AI tools including GPT, Gemini, and Claude.
• Contribute to MBR and QBR preparation and attend those meetings as a supporting business analytics and systems expert resource.
• Identify process gaps, system limitations, automation opportunities, and workflow improvements and assist in execution of instituting necessary changes.
• Provide clear, proactive updates to stakeholders on risks, status, dependencies, and next steps.
• Oversee an office coordinator/administrative assistant employee in handling of minor day to day tech issues when needed for escalation.
Qualifications and requirements
• Strong experience working across business operations, systems, stakeholders, and project teams.
• Ability to translate complex operational needs into clear business requirements, user stories, documentation, and follow-up actions.
• Experience with Salesforce, Jira, and related business systems; familiarity with Calabrio preferred.
• Strong analytical, written communication, verbal communication, organization, and independent problem-solving skills.
Competencies
• Communication - provides clear, timely, and proactive updates across business and technical teams.
• Systems thinking - understands how technology, process, campaigns, and business outcomes connect.
• Ownership - follows issues through to resolution and maintains visibility on critical workstreams.
• Business acumen - understands CashForCars priorities and applies sound judgment to technical and operational decisions.
• Continuous improvement - identifies better ways to use tools, automation, AI, and process design.
Lines of communication
• Reports to Direct Buy Portal Manager within the CashForCars department. Works closely with business leadership, technology, analytics, and marketing stakeholders.
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program
- 10 Vacation days per year
- 7 Paid Company Holidays
- Life and AD&D Insurance
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-verify Participation
- Right to Work
Skills Required
- Strong experience working across business operations, systems, stakeholders, and project teams
- Ability to translate complex operational needs into business requirements, user stories, documentation, and follow-up actions
- Experience with Salesforce, Jira, and related business systems
- Strong analytical, written communication, verbal communication, organization, and independent problem-solving skills
- Familiarity with Calabrio
What We Do
Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart’s diverse and extensive inventory features more than 175,000 vehicles available online every day, including early and late-model cars, classics, trucks, SUVs, motorcycles, boats, jet-skis, snowmobiles and RVs. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).
