Join a passionate team of engineers in Intel's Networking Solutions Group (NSG) focused on enabling next generation programmable Infrastructure Processing Units (IPUs) with our lead customers as part of the Customer Experience Support (CES) organization. Intel brings decades of leadership in networking, virtualization, packet processing, storage, and security to a new class of IPU products that accelerate host networking functions and support emerging use cases such as security, virtualization, storage, load balancing, and data path optimization.
Working closely with major cloud service providers and Intel development teams, you will help deliver customized IPU based solutions that enhance isolation, security, performance, and system management for our customers.
Projects and responsibilities include but are not limited to:
Provide technical support to customers for solutions that incorporate one or more Intel Ethernet products and technologies, helping customers to deliver quality design, accelerating overall design cycle and time to market readiness
Deliver board/platform bring up, validation, debug and issue resolution support for IPU hardware across development, testing, and production phases for both Intel and customer designs.
Evaluates and develops new tools/ software to debug/improve overall efficiency that optimize product quality and performance.
Develop application notes, user guides, white papers, and other technical collaterals to streamline customer adoption of Intel products.
Analyze customer designs and voice-of-customer data to provide actionable feedback to PAE, Engineering, and Planning teams for current and future products.
Partner with stakeholders across engineering, marketing, and program management to integrate customer requirements, support product ramps, deliver training, and ensure product health with rapid technical support and continuous improvement.
Candidates must possess the following minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor.
Minimum Qualifications:
Bachelor's degree in Electrical or Computer Engineering or related field of study with 4+ years of industry experience, or Master's degree in Electrical or Computer Engineering or related field of study with 2+ years of industry experience.
2+ years of experience in hardware design, board level debugging, bring up, and testing on Intel or ARM architectures.
2+ years of experience with modern computer networking architectures, protocols, topologies, and networking products.
Experience working in a lab environment with lab tools such as oscilloscopes, and multimeters.
Experience with schematics and layout files.
Experience with programming and scripting (e.g., Python).
Preferred Qualifications:
Demonstrated experience enabling new products directly with customers.
Experience in system level server or network debugging across hardware, firmware, and software.
Knowledge of Ethernet products and ecosystem for Enterprise and Data center
Knowledge of operating systems, firmware, BIOS, device drivers, databases, system administration, network administration, application administration, and embedded software/firmware tools.
Understanding system and board-level design tradeoffs for high performance NIC integration (thermal, power, signal integrity, BMC, BIOS integration).
System admin or network admin-level experience with scaled datacenter workloads (e.g., databases, load balancers, web servers, switch configuration) is a plus.
Ability to work and communicate effectively with cross-functional teams across multiple time zones, with a strong customer-focused mindset.
Job Type:Experienced HireShift:Shift 1 (United States of America)Primary Location: US, Oregon, HillsboroAdditional Locations:US, California, Santa ClaraBusiness group:The Central Engineering Group (CEG) is Intel's data-driven organization that builds scalable engineering solutions across three pillars: Product Enablement (IP, tools, and methodologies), Custom ASIC (leveraging existing IP for custom silicon), and Foundry Enablement (supporting top customers and validating technologies). The team focuses on customer-driven, end-to-end solutions with short development cycles to deliver measurable business impact across Intel's product and foundry businesses.Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/ABenefits
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.
Annual Salary Range for jobs which could be performed in the US: $122,440.00-232,190.00 USD
The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.
Work Model for this Role
This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.*
ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.Intel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intel and has not been reviewed or approved by Intel.
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Parental & Family Support — Family-building and caregiving supports are extensive, including fertility coverage, adoption assistance, paid parental leave, childcare and elder care resources, and a structured reintegration for new parents. These benefits are positioned as best-in-class elements of the package.
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Leave & Time Off Breadth — Time off includes generous PTO, a paid sabbatical after extended tenure, and multiple leave types such as family, medical, bereavement, and military. This breadth enables employees to disconnect, recharge, and manage life events.
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Retirement Support — Long-term savings are bolstered by a competitive 401(k) match and access to deferred compensation for eligible levels, alongside stock purchase opportunities. These programs are highlighted as strong tools for financial security.
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