TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
As a Systems Analyst, you will be responsible for managing and optimizing our billing systems with a primary focus on Zuora Billing. You will utilize Zuora Data Query or SQL queries to support data analysis and reporting. Knowledge of Salesforce, Netsuite, and Zuora Revenue is a plus, enhancing your ability to contribute to our integrated systems environment.
As a Systems Analyst, you will:
- Develop, execute, and optimize data queries in Zuora or using SQL to support business needs and reporting.
- Zuora Billing Management
- Configure and maintain Zuora Billing, ensuring accurate billing operations.
- Assist in integrating Zuora with other systems (Salesforce, Netsuite, Zuora Revenue).
- Identify and implement process improvements and system enhancements to optimize billing workflows.
- Analyze billing data to identify trends, discrepancies, and opportunities for optimization.
- Work closely with finance, billing and accounting teams to understand their requirements and provide technical solutions.
- Act as a liaison between technical teams and business units, ensuring clear communication.
- Participate in projects related to system upgrades, implementations, and integrations.
You are a strong fit for this role if you have:
- Education and Experience
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 5-7 years of experience as a Systems Analyst or similar role, with a focus on billing systems.
- Proficiency in Zuora Billing is a must.
- Zuora Data Query or SQL knowledge is required.
- Experience with Salesforce, Netsuite, and Zuora Revenue is highly desirable.
- Strong understanding of billing processes, financial systems, and data analysis.
- Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.
- Strong problem-solving skills, with the ability to troubleshoot and resolve system issues effectively.
- Exceptional communication skills, both written and verbal.
- Ability to work collaboratively with cross-functional teams and stakeholders at all levels.
- Experience in managing projects, with the ability to prioritize tasks and meet deadlines
Benefits:
- Competitive salary based on experience
- 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
- 8 hours to volunteer and impact the community
- Comprehensive benefits (Health/Dental/Vision/ 401K)
- The work/life set up you need to be successful.
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
For 35 years, TCP Software has helped organizations engage their people by providing flexible workforce management solutions and mobile timekeeping. Trusted by 30,000 customers and millions of users, TCP delivers best-in-class technology and support to organizations of all sizes in the public and private sector to meet their complex employee scheduling, leave management, timekeeping and other workforce needs.
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