The Role
Analyzes, implements, configures, and supports facility-based information systems serving operational and clinical needs. The role troubleshoots issues, supports application integrations and upgrades, develops documentation and training materials, performs data analysis and reporting, coordinates with vendors, optimizes workflows, and ensures HIPAA, HITECH, cybersecurity, and organizational compliance.
Summary Generated by Built In
Job Summary
The Systems Analyst is responsible for analyzing, designing, implementing, and supporting facility-based information systems to enhance operational efficiency and business processes. This role collaborates with IT teams, clinical staff, and department leaders to assess system needs, troubleshoot technical issues, and optimize system performance. The Systems Analyst ensures that technology solutions align with organizational objectives, regulatory requirements, and industry best practices.
Essential Functions
The Systems Analyst is responsible for analyzing, designing, implementing, and supporting facility-based information systems to enhance operational efficiency and business processes. This role collaborates with IT teams, clinical staff, and department leaders to assess system needs, troubleshoot technical issues, and optimize system performance. The Systems Analyst ensures that technology solutions align with organizational objectives, regulatory requirements, and industry best practices.
Essential Functions
- Analyzes, designs, and implements information systems solutions to meet the operational and clinical needs of the facility.
- Collaborates with end users, IT teams, and leadership to assess system requirements and recommend enhancements or modifications.
- Performs system configuration, maintenance, and troubleshooting to ensure optimal functionality and user experience.
- Supports the implementation, testing, and integration of new applications, software upgrades, and system enhancements.
- Develops and maintains system documentation, workflows, and training materials to support end-user adoption and compliance.
- Provides technical support and issue resolution, responding to user inquiries and escalating complex problems as needed.
- Conducts data analysis and reporting, generating insights to support decision-making and improve system performance.
- Ensures compliance with HIPAA, cybersecurity, and organizational IT policies, maintaining data security and integrity.
- Collaborates with vendors and external partners to coordinate system updates, patches, and third-party integrations.
- Identifies opportunities for process automation, workflow optimization, and system improvements to enhance efficiency and reduce operational costs.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field required or
- A combination of education and relevant experience in systems analysis may be considered in lieu of a degree
- Master's Degree in Information Systems, Healthcare Administration, or Business Administration (MBA) preferred
- 2-4 years of experience in systems analysis, IT support, or application management required
- Experience in healthcare IT, clinical informatics, or electronic health records (EHR) systems preferred
- Strong knowledge of systems analysis methodologies, software implementation, and IT troubleshooting.
- Experience with database management, reporting tools, and system integrations.
- Understanding of healthcare information systems, EHR platforms, and regulatory compliance (e.g., HIPAA, HITECH).
- Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration.
- Strong problem-solving skills with the ability to analyze complex technical issues and implement solutions.
- Excellent communication and collaboration skills to interact with IT teams, clinical staff, and leadership.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Certification in Healthcare IT (e.g., CPHIMS, Epic, Cerner, or other system-specific credentials) preferred
Skills Required
- Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field, or equivalent education and relevant systems analysis experience
- 2–4 years of experience in systems analysis, IT support, or application management
- Master’s degree in Information Systems, Healthcare Administration, or Business Administration
- Experience in healthcare IT, clinical informatics, or electronic health record systems
- Knowledge of systems analysis methodologies, software implementation, and IT troubleshooting
- Experience with database management, reporting tools, and system integrations
- Understanding of healthcare information systems, EHR platforms, and HIPAA/HITECH compliance
- Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration
- Certification in Healthcare IT, such as CPHIMS, Epic, Cerner, or another system-specific credential
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The Company
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
