At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleSystems Analyst III
LocationIndependence
FacilityIndependence West Creek
DepartmentQuality Improvement-Clinical and Operational Improvement
Job CodeT31033
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Systems Analyst III serves as a technical and business analyst for enterprise quality, patient experience and safety. This role is responsible for designing, developing, implementing, and supporting enterprise analytics and reporting solutions that drive strategic and operational decision-making. This role partners closely with clinical, operational, and executive stakeholders to translate business requirements into scalable reporting solutions.
Candidates will require proven experience in Tableau or Power BI dashboard build and design, SQL query and data extraction, EMR data extraction and reporting, function and formula writing, ability to summarize and interpret data as well as experience working with internal and external stakeholders serving as the technical analytic lead in project development.
This is a hybrid position with 1-2 days on-site, in Independence, OH. A caregiver in this position works Monday through Friday from 8:00am to 5:00pm.
A caregiver who excels in this role will:
- Support and design department project assignments and small system implementation.
- Provide input to solution development efforts.
- Complete assignments as directed.
- Maintain schedules.
- Track information system resources for assigned projects.
- Report on project timelines and document performance.
- Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
- Maintain project task plans, documentation, and communications.
Minimum qualifications for the ideal future caregiver include:
- Associate's degree in Information Technology, Computer Science, or related field.
- For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date.
- Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
- OR High School diploma/GED and seven years of experience.
- OR Bachelor’s degree and three years of experience.
Preferred qualifications for the ideal future caregiver include:
- Bachelor’s degree preferred
- Epic reporting database
- Snowflake database
- Python coding
- Artificial intelligence
- Healthcare analytics
- ETL
- Ability to manage projects from requirements gathering, documentation, build, testing and go-live.
Physical Requirements:
- Ability to perform work in a stationary position for extended periods.
- Ability to travel throughout the hospital system.
- Ability to operate a computer and other office equipment.
- Ability to communicate and exchange accurate information.
- In some locations, ability to move up to 20 lbs.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- Associate's degree in Information Technology, Computer Science, or related field
- ITIL Foundations certification required within 6 months of start date (for IT Division caregivers)
- Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent operational/financial systems experience
- OR High School diploma/GED and seven years of experience
- OR Bachelor's degree and three years of experience
- Bachelor's degree
- EPIC experience
- COGITO experience
- Microsoft certifications or CompTIA certifications
- Tableau experience
- Snowflake (database) experience
- SQL experience
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
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Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
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Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
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Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
