Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Systems Analyst to join our FAST Policy Admin team in Newport Beach, CA, Omaha NE, or Charlotte, NC (onsite 4 days per week).
As a Systems Analyst you’ll move Pacific Life, and your career, forward by providing system analysis support to our business partners, management, and technical staff. You will fill one of two new roles that sit on a team of about 8 people in the PL Technology division. Your colleagues will include developers, end users and fellow system analysis professionals. This role involves understanding business and system workflows, translating and implementing requirements, and engaging various business and technical teams in the transition of new functionality into the FAST administration system.
How you’ll help move us forward:
Analyze business opportunities/challenges, evaluate business needs, and clarify requirements and processes to help implement enhancements and fixes into the FAST administration system.
Work with the Product Owner to refine the backlog, prioritize use cases, and drive understanding.
Develop solutions to problems, coordinating with business areas, Digital Transformation teams, Technology and other cross-functional teams on overlapping functions.
Initiate and participate in application design sessions.
Engage and actively participate in sprint and release plans; participate in retrospectives to continually improve team processes.
Develop a deep understanding of contract administration and business processes supported by the contract administration system.
Use data to drive prioritization of business needs.
Through Change Management, develop, drive, and influence changes and improvements to current business processes.
The experience you bring:
2+ years of business analysis or equivalent experience in a related role.
Bachelor’s degree (B.A. or B.S.) from a four-year college or university; or equivalent experience.
Outside-the-box thinking with strong problem-solving skills; ability to deal with ambiguity.
Strong ability to communicate in writing and verbally on both business and technical subjects.
Able to independently coordinate diverse and complex activities to accomplish a goal.
Demonstrated ability to build trust, solid teamwork, and interpersonal skills.
What makes you stand out:
Experience with Agile software development (Scrum Master or Product Owner certification is a plus).
Agile methodology
Problem-solving tools
#LI-TB1
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$45.00 - $55.00Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Skills Required
- 2+ years of business analysis or equivalent experience
- Bachelor's degree (B.A. or B.S.) or equivalent experience
- Strong written and verbal communication on business and technical subjects
- Ability to independently coordinate diverse and complex activities to accomplish goals
- Demonstrated ability to build trust, teamwork, and interpersonal skills
- Outside-the-box thinking with strong problem-solving skills and ability to deal with ambiguity
- Experience with Agile software development
- Scrum Master or Product Owner certification (plus)
- Familiarity with problem-solving tools
Pacific Life Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Life and has not been reviewed or approved by Pacific Life.
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Retirement Support — Retirement funding includes both an automatic company contribution and a dollar‑for‑dollar 401(k) match, positioned as a standout element of the package. Vesting is defined at three years in official materials.
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Leave & Time Off Breadth — Time off is described as generous and scalable with tenure, complemented by multiple paid holidays and options to augment PTO. Paid parental leave and adoption assistance further extend coverage for families.
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Wellbeing & Lifestyle Benefits — A flexible annual wellbeing reimbursement supports diverse needs alongside counseling resources and wellness tools. Day‑one eligibility for core coverages adds immediate lifestyle value.
Pacific Life Insights
What We Do
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com. Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Learn more about Pacific Life: www.instagram.com/pacificlife www.twitter.com/pacificlife www.facebook.com/PacificLife www.youtube.com/user/PacificLifeInsurance Please review our social media guidelines: paclife.co/social
