At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleSystems Analyst I - Supply Chain ERP Applications
LocationBeachwood
FacilityCC Administrative Campus
DepartmentCCHS SC Administration-Operations
Job CodeT99040
ShiftDays
Schedule8:00am-5:00pm
Job SummaryPerforms workstation, software, peripheral, network and workflow support. Provides input to develop solutions. Assists with project assignments and documentation; operational and business objectives; best technology capabilities; task level resource requirements; task plans; and collaborative communications. Provides first level diagnostic Help Desk and after hours support to include on-call responsibilities.
***Remote OH Only, will need to attend CCAC Once a Quarter.*****
Job Details
Responsibilities:
- Provides application, technical and preventative maintenance support for multiple end-user systems.
- Contributes to departmental projects and solutions implementation.
- Demonstrates, through output, a solid understanding of networking and distributed computing environment concepts and principles of client/server configuration.
- Supports development of information system requirements to include process and documentation creation and maintenance.
- Maintains user confidence.
- Protects operations by keeping information confidential.
- Maintains high level of quality work in a stressful environment.
- Other duties as assigned.
Education:
- Associate degree in information technology, Computer Science or related field.
- High School diploma/GED and three years of experience may substitute the degree requirement.
- High School diploma/GED, successful completion of ITD apprenticeship program and two years of experience may substitute the degree requirement.
- Bachelor’s degree may substitute the experience requirement.
Certifications:
- Microsoft, CompTIA, or equivalent preferred.
- For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.
Complexity of Work:
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- One year of implementation, support and management of computer-based information systems experience preferably in a health care environment, or equivalent experience in end user training or in an operational or financial role utilizing the systems or data generated by the systems supported by this position required.
- Experience in a healthcare environment preferred.
Perferred Qualifications:
-
Experience in a healthcare environment.
-
Supply Chain management background in using Supply Chian applications.
Physical Requirements:
- Ability to perform work in a stationary position for extended periods.
- Ability to travel throughout the hospital system.
- Ability to operate a computer and other office equipment.
- Ability to communicate and exchange accurate information.
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Florida
Cleveland Clinic Canada
Cleveland Clinic Abu Dhabi
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations.
Our family health centers offer:
Outpatient care
Primary care
Numerous subspecialties
Numerous locations
All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
