Systems Analyst (Business Analyst)

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Our Team

The Digital Lab (Fusion Team) is a business-embedded team within Global Product Development & Supply (GPS). We sit inside the business — not IT — and our job is to rapidly translate operational challenges into working prototypes, analytical applications, and AI-powered tools. We work shoulder-to-shoulder with manufacturing, supply chain, quality, and product development stakeholders to accelerate data-driven decision-making.

Position Summary:

The Systems Analyst is the bridge between business stakeholders and the prototyping team. Your job is to take business problems, understand them deeply, and break them down into clear, well-structured technical stories that the engineers, data scientists, and data product engineers can act on.

Key Responsibilities:

Requirements Gathering & Decomposition

• Engage with business stakeholders to understand operational problems, workflows, and needs.
• Break down business requirements into clear, actionable user stories with well-defined acceptance criteria.
• Document current-state workflows and identify where digital solutions, AI tools, or prototypes can add value.
• Ask the right questions — dig past surface-level requests to understand the real problem being solved.

Backlog Management & Sprint Support

• Own and maintain the team's product backlog — prioritized, groomed, and ready for sprint planning.
• Participate in Agile ceremonies — sprint planning, daily stand-ups, backlog refinement, retrospectives.
• Ensure stories are estimated, sequenced, and unblocked before they enter a sprint.
• Track progress and flag risks or dependencies early.

Technical Translation

• Translate business language into technical requirements that engineers and data teams can understand.
• Understand the team's technical landscape well enough to write stories that reference the right systems, data sources, and integration points.
• Work with Data Products Engineers, Data Scientists, and Software Engineers to refine stories and clarify scope.
• Know enough about APIs, data pipelines, and front-end applications to have informed conversations — you don't need to build, but you need to understand how things connect.

Stakeholder Communication

• Keep stakeholders informed on progress, timelines, and trade-offs.
• Facilitate demos and feedback sessions — make sure what the team builds gets validated by the people who asked for it.
• Manage expectations — help stakeholders understand what's feasible within a prototyping sprint vs. what requires a longer investment.

Qualifications / Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field.

Experience & Skills Required

• 2–5 years of experience as a Systems Analyst, Business Analyst, or in a similar requirements-focused role.
• Strong ability to write clear user stories with actionable acceptance criteria.
• Solid understanding of Agile methodologies — Scrum or Kanban — and hands-on experience working in sprints.
• Proficiency with work management tools — JIRA, Azure DevOps, or similar.
• Ability to understand technical systems at a functional level — APIs, databases, data pipelines, web applications — without needing to build them.
• Strong communication skills — you can run a requirements session, facilitate a discussion, and write clearly.
• Organized and detail-oriented — you keep the backlog clean and stories well-documented.
• Comfortable working in a fast-paced, ambiguous environment where priorities shift and speed matters.

Preferred / Nice-to-Have

• Experience in pharma, life sciences, or manufacturing environments.
• Familiarity with data and AI/ML concepts — understanding what a model needs to be useful, even if you don't build models yourself.
• Experience working in innovation labs, prototyping teams, or startup-like environments.
• Familiarity with GPS/PDS domain systems — SAP, MES, LIMS, planning tools.
• Experience with Confluence or similar documentation platforms.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.