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Eastman Credit Union is now hiring a Systems Analyst, Application Integrations!
Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do.
Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
Position Responsibilities
- Application Development and Management:
- Analyze business requirements to design and deliver secure, scalable, and reusable
- API and application integration solutions.
- Develop and maintain RESTful and/or SOAP APIs to facilitate data exchange
between internal systems and third-party services. - Manage full application and API lifecycle: design, implementation, testing,
documentation, monitoring, and versioning. - Collaborate with other teams, and analysts to ensure seamless integration within
application ecosystems. - Create and maintain technical documentation, diagrams, and user guides.
- Ensure compliance with security policies, data privacy standards (e.g., OAuth 2.0,JWT, HIPAA, GDPR), and governance models.
- Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity.
- Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports.
- Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability.
- Translate business needs into technical specifications for application enhancements.
- Maintain accurate technical documentation for all supported systems.
- Work closely with the Information Security team to implement protective measures for applications. Identify and manage risks within the department.
- Application Support:
- Support application upgrades, migrations, and deployments related to integrated
systems. - Provide Tier 2 support to troubleshoot and resolve complex technical issues related to
applications. - Monitor application performance, identify issues, and implement improvements.
- Conduct root cause analysis and implement preventive measures.
- Support application upgrades, migrations, and deployments related to integrated
- Project Management:
- Lead or participate in application-related projects, including upgrades, migrations, and
integrations. - Work with IT Project Manager to define project scopes, create project plans, and
manage timelines. - Coordinate with other IT analysts and business professionals.
- Participate in routine disaster recovery exercises to run applications from a
secondary data center location and maintain associated documentation.
- Lead or participate in application-related projects, including upgrades, migrations, and
Qualifications
- Proficiency in the development of application integration solutions and API Lifecycle management.
- Proficiency in application administration, troubleshooting, and performance optimization.
- Strong understanding of SQL, database management, and reporting tools.
- Quick learner with ability to understand complex system interdependencies.
- Familiarity with support case/ticket management systems.
- Working knowledge of change management and disaster recovery best practices.
- Excellent communication skills and the ability to work individually or collaboratively with diverse teams.
- Fine attention to detail, time-management, and analytical skills.
Education and/or Experience
- Associates degree in Computer Science, IT, related IT discipline or equivalent work
experience. Bachelor's degree preferred. - Experience working in a database administrative capacity.
- Experience with job automation and scheduling technologies preferred.
- Background in the financial services industry preferred.
- IT-related certifications are a plus.
Skills Required
- Associate degree in Computer Science, Information Technology, or a related IT discipline, or equivalent work experience
- Proficiency developing application integration solutions and managing API lifecycles
- Proficiency in application administration, troubleshooting, and performance optimization
- Strong understanding of SQL, database management, and reporting tools
- Ability to understand complex system interdependencies
- Familiarity with support case and ticket management systems
- Working knowledge of change management and disaster recovery best practices
- Excellent communication and collaboration skills
- Attention to detail, time-management, and analytical skills
- Experience working in a database administrative capacity
- Bachelor's degree
- Experience with job automation and scheduling technologies
- Background in the financial services industry
- IT-related certifications
Eastman Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastman Credit Union and has not been reviewed or approved by Eastman Credit Union.
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Healthcare Strength — Health, vision, and dental coverage are broad, with company-paid life and disability protection, HSAs/FSAs, and a wellness program. Insurance quality is characterized as strong, and protection benefits are comprehensive.
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Strong & Reliable Incentives — An established bonus plan and profit sharing augment base pay. Incentives are portrayed as a meaningful and consistent part of total compensation.
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Retirement Support — A 401(k) with employer match alongside a profit-sharing retirement plan supports long-term savings. These elements indicate a competitive retirement offering.
Eastman Credit Union Insights
What We Do
ECU is a not-for-profit financial cooperative serving communities in TN, VA, and TX. Federally insured by NCUA. Member Equal Housing Lender. Equal Opportunity Employer. Eastman Credit Union is committed to providing our members with Extraordinary Member Service through our Service Excellence Program. By hiring and retaining the BEST employees, our focus is on the member and we drive our business based upon the needs and wants of our member owners. The employees of Eastman Credit Union are recognized as a tremendous asset. We value our employees and want them to value ECU as a desirable place to work. We recognize the key to extraordinary member service is a competent, well-trained staff. We strive to ensure that our employees have both the knowledge and resources needed to serve our membership in an efficient, effective manner, one member at a time. The key to our culture at ECU is we look for people who are professional, analytical, patient, kind, self-motivated, service oriented, empowered, involved and confident. If this sounds like you, please bring your talents and skills to ECU.
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