The Role
Analyzes business and technical requirements for financial recordkeeping systems, translating them into user stories, data models, system flows, API contracts, and integrations. Performs complex SQL-based data analysis, impact analysis, production issue triage, and root cause analysis. Partners with stakeholders, architects, and technical leads to improve system reliability, data quality, performance, and compliance within an iterative delivery environment.
Summary Generated by Built In
Key responsibilities include:
- Collaborating with DB business stakeholders to analyze requirements and translate them into actionable user stories and backlog items
- Performing complex data analysis and data mining across recordkeeping systems to support business insights and issue resolution
- Collaborating with technical leads and architects to design, document, and maintain system flows, data models, and integration patterns
- Supporting the design and documentation of API contracts and enterprise integrations, aligned with enterprise standards
- Developing a strong understanding of end-to-end DB platform architecture to perform impact analysis across interconnected systems
- Supporting production issue triage, root cause analysis, and timely resolution
- Contributing to team ceremonies, iterative planning, and continuous improvement efforts to enhance delivery quality and efficiency
- BS or above with exceptional skills for business system design and solutions
- 4-6 years of experience in systems analyst, application lifecycle management, and production support
- Experience working with financial systems, recordkeeping platforms, or retirement/benefits administration (Defined Benefit preferred)
- Ability to distill business processes and objectives into well-defined epics/stories/requirements.
- Strong analytical skills with the ability to interpret complex business rules (e.g., pension calculations, eligibility, compliance) and translate them into technical solutions
- Work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment is required
- Extensive data analysis skills combined with excellent knowledge of Structured Query Language (SQL) is required.
- Working proficiency of object-oriented programming concepts, specifically Java is a nice to have.
- Working knowledge of REST, SOAP, JSON and APIs is a plus
- Highly effective written and verbal communication is a must
- Proven ability to work in a highly coordinated, iterative delivery environment, refining requirements in partnership with stakeholders
- Defined Benefit domain knowledge, including pension calculations, eligibility, and compliance
- Exposure to cloud platforms such as AWS or Azure
- Experience with data governance, reconciliation, and audit processes
- Ability to bridge business and technology, translating complex domain concepts into clear technical requirements
- Good communication and stakeholder management skills, with the ability to work across business, operations, and engineering teams
- Capability to analyze large, complex datasets and derive actionable insights
- Confidence in facilitating technical discussions and supplying solution design decisions
- A continuous learning demeanor with a focus on domain expertise and emerging technologies
- Ability to prioritize optimally and adapt to changing needs in a fast-paced delivery environment
- Good sense of ownership, accountability, and attention to detail, especially in high-impact financial systems
- Delivering solutions that ensure accuracy, reliability, and integrity of Defined Benefit plan data and calculations
- Bringing a client- and participant-focused demeanor, understanding the downstream impact of technology decisions
- Collaborating across teams to continuously enhance system capabilities, data quality, and operational efficiency
- Driving incremental improvements in system performance, stability, and scalability
- Supporting high-quality delivery while maintaining alignment with regulatory and compliance standards
- Building strong partnerships that enable clarity, responsiveness, and successful outcomes
Skills Required
- Bachelor’s degree or higher
- 4–6 years of experience in systems analysis, application lifecycle management, and production support
- Experience with financial systems, recordkeeping platforms, or retirement and benefits administration
- Ability to translate business processes and objectives into epics, user stories, and technical requirements
- Strong analytical skills and ability to interpret complex business rules, including pension calculations, eligibility, and compliance
- Extensive data analysis experience and strong SQL knowledge
- Strong written and verbal communication skills
- Ability to work in an iterative delivery environment and collaborate with stakeholders
- Defined Benefit domain knowledge, including pension calculations, eligibility, and compliance
- Working proficiency with object-oriented programming concepts and Java
- Working knowledge of REST, SOAP, JSON, and APIs
- Exposure to AWS or Azure cloud platforms
- Experience with data governance, reconciliation, and audit processes
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The Company
What We Do
CTI Consulting is a South Florida technology solutions and staffing firm founded in 1998. It provides IT staffing and nearshore staffing services for startups through Fortune 100 companies, alongside digital-product work such as designing, testing, deploying, improving, and updating mobile applications. The company emphasizes close client collaboration, comprehensive candidate evaluation, continuing education, and innovative, scalable software solutions that improve operational efficiency.
