Job ID: TAP00136
Position: System Administrator Level 2
Location: US – MD, Ft. Meade
Category: Information Technology / Systems Administration
Clearance Requirement: Active TS/SCI with Full Scope Polygraph
Education Requirement: BS in Computer Science (or related field)
Experience Requirement: 10
We are seeking a System Administrator Level 2 to support the implementation, troubleshooting, and maintenance of complex IT systems within a mission-critical environment. The ideal candidate will have strong experience managing and optimizing system infrastructure, providing Tier 1 and Tier 2 support, and ensuring the reliability and performance of UNIX and Windows operating systems.
This position plays a key role in maintaining day-to-day IT operations, resolving technical issues, and improving system efficiency across servers, networks, and storage platforms.
Key Responsibilities:
Provide support for implementation, troubleshooting, and maintenance of IT systems.
Manage daily configuration, operation, and monitoring of client/server, storage, and network devices.
Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution.
Support system users by assisting with access and usage of IT systems.
Configure and manage UNIX and Windows operating systems, including software installation and patching.
Maintain system integrity and security while implementing enhancements to improve reliability and performance.
Perform system optimization, capacity analysis, and resource utilization planning.
Provide in-depth troubleshooting of IT systems and coordinate resolution of escalated technical issues.
Support and communicate system status and issue escalation to management and internal customers.
Remain involved in the resolution process for hardware and dispatch-related system problems.
Design and implement network architectures incorporating Linux, Solaris, and Windows operating systems.
Qualifications:
Bachelor's degree in computer science, Information Systems, or a related field and 10 years of relevant experience
— or —
High School Diploma and 15 years of relevant experience
Strong knowledge of UNIX and Windows operating systems administration
Experience with configuration management, system optimization, and troubleshooting
Familiarity with server, network, and storage management in enterprise environments
Proven ability to provide Tier 1 and Tier 2 technical support and communicate effectively with users and management
Excellent problem-solving and analytical skills
Clearance Requirement: This position requires ability to obtain and maintain a Top Secret/SCI security clearance, based on current background investigation (SBI), as well as the favorable completion of full scope polygraph. Clearance and polygraph processing will be completed by the U.S. Government. Factors considered for a U.S. Government Security Clearance include, but are not limited to:
U.S. Citizenship
Favorable Criminal History Check
Education Verification
Abuse/Illegal Drug Use
Credit Check
Subject Interview
By submitting your resume for this position, you understand and agree that TAP Engineering may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
TAP Engineering is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Top Skills
What We Do
TAP Engineering (LLC) is a small, Maryland-based firm providing secure, trusted microelectronics hardware engineering, firmware development, and research support to the DoD, Intelligence Community, and commercial clients. TAP's engineers and research scientists have an average of 20 years' experience driving technology development from applied research to engineering development, prototype, test, production, and field support.
