We are recruiting for this position on behalf of our client. We are seeking a Systems Administrator to support the Power Platform and SharePoint environments. You’ll monitor, troubleshoot, and maintain both on-prem and online systems, assist users, and enhance platform functionality. This role requires a tech-savvy, detail-driven problem solver who thrives in a fast-paced, collaborative environment.
This is an onsite requirement
Key Responsibilities:
- Maintain and optimize Power Platform and SharePoint environments
- Troubleshoot issues, monitor performance, manage permissions
- Assist users with apps, workflows, and dashboards
- Collaborate on system upgrades and integrations
- Develop and maintain user guides, training materials, and technical documentation
- Deliver usage and performance reports
- Recommend improvements for functionality and efficiency
- Provide stellar support and act as a trusted resource across business units
Candidate Qualities:
- Excellent communication and listening skills
- Strong analytical and creative problem-solving abilities
- Self-motivated with keen attention to detail
- Proven ability to multi-task and prioritize effectively
- Adaptable and open to feedback
- High integrity and a team-first attitude
Mandatory Requirements:
Education:
- Bachelor’s degree in Computer Science, Information Systems, or a related field — OR equivalent work experience.
Experience:
Candidates must demonstrate the following:
- Proficiency with SharePoint Online and/or On-Prem administration
- Experience supporting Power Platform apps (Power Apps, Power Automate, Power BI)
- Deep understanding of Microsoft 365 suite, including Teams and OneDrive
- Skill in troubleshooting complex systems and resolving integration issues
- Familiarity with governance/compliance best practices in Power Platform and SharePoint
- Comfort with network concepts, IIS Administration, and web app troubleshooting
- Experience using ITSM tools like ServiceNow
Preferred Qualifications:
- Knowledge of IIS Administration
- Experience training users or conducting group sessions
- Ability to create dashboards and support lightweight automation using Power Platform
- Familiarity with FDOT or other public-sector IT environments
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or equivalent work experience
- Proficiency with SharePoint Online and/or On-Prem administration
- Experience supporting Power Platform apps
- Deep understanding of Microsoft 365 suite
- Skill in troubleshooting complex systems
- Familiarity with governance/compliance best practices
- Comfort with network concepts and IIS Administration
- Experience using ITSM tools like ServiceNow
What We Do
Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class Digital Technology and BPM services backed by international-standard methodologies, and innovative practices. With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence seen with its extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Data Analytics, Data Management, Robotic Process Automation, Experience Design, Cyber Security, Mobility, and Cloud Computing. Pointwest is proud to bring the mark of Filipino IT and BPM excellence to all corners of the globe, with strong presence in the United States, Japan, Australia, New Zealand and Singapore.
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