Systems Administrator

Summary

The technology team is working on a large initiative and is trying to recruit top talent to help. Join us as a Systems Administrator focused on developing and enhancing our global infrastructure. In this pivotal role, you'll design and implement robust systems that span multiple continents, ensuring high performance, scalability, and security. Your expertise will drive innovation and support our growing international operations. This initiative will touch Hong Kong, Tokyo, Singapore, India, and Australia, as well as the continental US. You will be working under the Head of Technology whose focus is not only this initiative, but in building an amazing team that can build, create, and work cohesively with a group of people who are as driven as we are. If you’re passionate about building resilient and cutting-edge global IT solutions, we invite you to make your mark with us!

Responsibilities

• Oversee the configuration, deployment, and maintenance of Windows Server instances across cloud platforms such as Microsoft Azure, AWS.
• Manage, upgrade, and support Windows Server environments, including system upgrades, performance tuning, and troubleshooting in a cloud environment.
• Implement and enforce security policies and practices to safeguard cloud-based Windows systems, ensuring compliance with organizational and regulatory standards.
• Develop and maintain automation scripts (e.g., PowerShell) to streamline operations, improve efficiency and reporting.
• Monitor cloud resources and system performance to ensure optimal operation and cost-efficiency. Analyze and resolve performance issues and provide recommendations for improvement.
• Manage user access and permissions in cloud environments, utilizing tools such as Microsoft Entra ID or equivalent.
• Maintain comprehensive documentation of system configurations, processes, and procedures.
• Monitor and track system back-ups and replication of servers and applications.
• Monitor and maintain UPS units to ensure they are working properly.
• Work with management and users to establish requirements for new systems, modifications, and parameter changes.
• Provide rotating weekend support to users experiencing system problems.
• Act as escalation point for user requests.

Qualifications

• Bachelor’s degree in information technology or equivalent combination of education and work experience.
• Minimum 8 years’ experience managing a large server environment and desktop operations.
• Knowledge of networks, server and desktop operating systems, virtual environments and M365 administration is required.
• Comprehensive knowledge of networks, server and server operating systems, virtual systems and setup and configuration.
• Experience with Active Directory setup and management in a hybrid environment.
• Organized, detail-oriented, customer focused, good communication skills, able to work independently as well as in a team environment.
• Able to be flexible and adapt to changes in priorities and workflow.
• Excellent problem solving and decision-making abilities as well as interpersonal skills.
• Possess good project management skills and able to handle concurrent projects.
• Excellent written and verbal communication skills.
• Ability to learn new technologies and products quickly.
• High quality standards to provide excellent customer service.

Technologies (Ranked in terms of importance)

• Microsoft 365 (Office apps, Teams, Exchange)
• Microsoft Windows Server Support (Active Directory, Domain Controllers, Group Policy, DFS)
• Microsoft Intune (MDM, MAM, Application deployment and patching)
• Microsoft Entra ID (Conditional Access, Hybrid identity, Single Sign-on)
• AWS (EC2, S3, AWS Backup)
• Small office networking (Meraki, VPN, Switches, Firewalls)

Working Conditions

• Full-time position with rotating on-call support, occasional night, and weekend work
• Hybrid schedule, 2-3 days onsite.
• Ability to crawl under workspaces to access computer equipment.
• Occasional lifting and/or moving up to 50 pounds (computer equipment/servers).

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

About the Company:

For 31 years, Weiss Asset Management has developed proprietary value-based investment strategies designed to deliver high risk-adjusted returns to our investors, who include charitable foundations, pension plans, endowments, hospitals, government entities, and private investors. We manage approximately $3.1 billion across hedge funds and institutional accounts. We work collaboratively to solve problems and to identify undervalued assets through deep fundamental research, statistical analysis, and an analytically rigorous approach to decision-making. Above all else, we value integrity, uncompromising rationality, creativity and entrepreneurship, and continuous learning and improvement.

Our team of around 100 individuals is the engine of our success and we welcome truly exceptional candidates from all backgrounds.

WAM is a fit for you if:

• You enjoy a collaborative environment, where decisions are made in diverse teams. At WAM, all employees can expect to work directly with members of other departments representing a range of backgrounds.
• You work well in a flat structure and are comfortable voicing dissenting opinion. Talent and work ethic will dictate what you can achieve at WAM, as evidenced by the fact that our president and the majority of our managing directors began their careers here as interns.
• You are driven to constantly learn, improve, and make rational decisions based in fact and data, and you welcome receiving feedback as well as sharing knowledge with others.
• You prioritize acting ethically in all situations.

WAM is an equal opportunity employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.