Systems Administrator

Posted Yesterday
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Seattle, WA, USA
In-Office
110K-125K Annually
Mid level
Fintech
The Role
The Systems Administrator designs, configures, and maintains company infrastructure, including cloud systems, networks, firewalls, and SaaS tools. Responsibilities include escalated support, access administration, vendor coordination, infrastructure troubleshooting, and leading migrations, software rollouts, and cross-functional IT projects. The role also supports SOC 2 audit evidence and controls, documents IT processes, and pilots AI-driven service improvements. This is an onsite position requiring collaboration with distributed teams and occasional travel.
Summary Generated by Built In

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. 

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. 

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

The System Administrator is responsible for the design, installation, configuration, and maintenance of all company computer systems—such as cloud servers, switches, firewalls, and cloud-based tools. They are also tasked with coordinating with other departments to assist in technical projects when necessary. This role leads IT projects end to end, including infrastructure migrations, software rollouts, and cross-functional technology initiatives, and supports the IT team's contribution to the company's SoC 2 audit cycle. 

Primary Job Responsibilities:

  • Work with all internal teams to identify and implement necessary IT solutions 
  • Plan, configure, and maintain all infrastructure hardware and software systems 
  • Aid with escalated helpdesk support tickets 
  • Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs 
  • Investigate, understand, and resolve problems with local and remote infrastructure 
  • Administer access, permissions, and privileges for on-site resources and cloud services 
  • Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives
  • Support IT's contribution to the company's SoC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead
  • Identify and pilot AI-driven improvements to IT service delivery
  • Support the vision and values of the company through role modeling and encouraging desired behaviors 
  • Participate in various company initiatives and projects as requested 

Basic Qualifications:

  • Bachelor’s degree
  • 4+ years minimum previous experience in a Systems Administrator, IT Ops, Network Administrator or IT engineer position.
  • Must be authorized to work in the United States without the need for visa sponsorship now or in the future 

Preferred Qualifications:

  • Demonstrated project management experience leading migrations, rollouts, or comparable initiatives across distributed teams
  • Manage Meraki firewalls, VPNs, switches, and access points across global offices; monitor bandwidth usage and ISP contracts
  • Hands-on administration of Okta, Intune, Jamf, M365, Zscaler, and Microsoft Teams
  • Proficient in PowerShell 
  • Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi) 
  • Experience working with Microsoft Azure 
  • Ticketing/issue tracking software 
  • Self-directed: sets and meets deadlines, multi-tasks, and prioritizes 
  • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits + Compensation at PitchBook:

Physical Health            

  • Comprehensive health benefits
  • Additional medical wellness incentives 
  • STD, LTD, AD&D, and life insurance

Emotional Health 

  • Paid sabbatical program after four years
  • Paid family and paternity leave 
  • Annual educational stipend
  • Ability to apply for tuition reimbursement
  • CFA exam stipend 
  • Robust training programs on industry and soft skills 
  • Employee assistance program
  • Generous allotment of vacation days, sick days, and volunteer days

Social Health 

  • Matching gifts program
  • Employee resource groups
  • Subsidized emergency childcare  
  • Dependent Care FSA
  • Company-wide events
  • Employee referral bonus program  
  • Quarterly team building events

Financial Health 

  • 401k match
  • Shared ownership employee stock program 
  • Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

  • Annual base salary: $110,000 - $125,000
  • Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-TK1

#LI-Onsite

Skills Required

  • Bachelor's degree
  • At least 4 years of experience as a Systems Administrator, IT Operations professional, Network Administrator, or IT Engineer
  • Authorized to work in the United States without current or future visa sponsorship
  • Project management experience leading migrations, rollouts, or comparable initiatives across distributed teams
  • Experience managing Meraki firewalls, VPNs, switches, and access points
  • Experience administering Okta, Intune, Jamf, Microsoft 365, Zscaler, and Microsoft Teams
  • Proficiency in PowerShell
  • Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi
  • Experience working with Microsoft Azure
  • Experience with ticketing or issue-tracking software
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel
  • Ability to work onsite five days per week

PitchBook Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PitchBook and has not been reviewed or approved by PitchBook.

  • Strong & Reliable Incentives — Sales compensation includes meaningful on‑target earnings with substantial upside when quotas are achieved. Variable pay structures are portrayed as rewarding top performance.
  • Leave & Time Off Breadth — Time‑off offerings include flexible PTO, paid holidays, volunteer time, and a paid sabbatical after a defined tenure. These elements are emphasized as standout parts of the package.
  • Retirement Support — Employer 401(k) matching is prominently featured in official materials and postings. This reinforces a focus on long‑term financial security as part of total rewards.

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The Company
HQ: Seattle, WA
2,203 Employees
Year Founded: 2007

What We Do

We’re a rapidly growing financial data and software company covering the private and public financial markets. Through our award-winning product, we provide comprehensive data and analysis on the capital markets to help professionals discover and execute opportunities. An independent subsidiary of Morningstar, PitchBook currently has offices in Seattle, San Francisco, New York, London, and Mumbai.

Why Work With Us

At PitchBook, culture isn’t just working hard and having fun—it’s believing in what we do and having the desire to grow as much as our company does. We take pride in fostering a learning environment where development is key and your input is valued.

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