The System Administrator, under the supervision of the Sr. Director of IT, will be responsible for maintaining and improve our SaaS applications, infrastructure, and end-user devices. The ideal candidate will have 3-5 years of experience providing technical support for an organization.
This position is hybrid; however, we are looking for candidates who can work from our offices in NYC 3x per week.
WHAT YOU'LL DO
- Configure, troubleshoot, and monitor our catalog of SaaS applications.
- Maintain SSO and identity provider integrations.
- Manage and resolve support tickets in a timely manner.
- Install and maintain LAN/WAN and other network infrastructure.
- Maintain documentation related to SaaS application policies, procedures, and features.
- Collaborate with Engineering and Product teams to improve experiences for our users.
WHAT YOU'LL BRING
- 3-5 years of experience in a technical role with increasing responsibility.
- Experience implementing SSO with an identity provider (SAML, OAuth, OIDC).
- Thorough understanding of Google Workspace and other common workplace SaaS applications.
- Experience in administering Jamf, including creating policies and profiles.
- Strong understanding of networking concepts (OSI Model) and appliances.
- Experience working with ticketing systems.
- Understanding of the intricacies of working with different departments, personalities, and challenges that IT is presented with.
- High degree of attention to detail, with a knack for troubleshooting and problem-solving
- Has excellent verbal and written communication, presentation, and listening skills.
- Has a passion for learning new tools and technologies while working in a fast-paced, high growth environment.
BONUS POINTS
- Any experience in automation via scripting and/or integrations.
- Any experience with IT compliance (i.e.- HIPAA, SOC2, PCI DSS etc).
Skills Required
- 3-5 years of experience in a technical role with increasing responsibility
- Experience implementing SSO with an identity provider using SAML, OAuth, or OIDC
- Thorough understanding of Google Workspace and common workplace SaaS applications
- Experience administering Jamf, including creating policies and profiles
- Basic understanding of data types, REST APIs, and MCP servers
- Experience using and managing LLM platforms and supporting others with AI tools
- Strong understanding of networking concepts, including the OSI Model and network appliances
- Experience working with ticketing systems
- Strong troubleshooting, problem-solving, communication, presentation, and listening skills
- Experience with automation through scripting or integrations
- Experience with IT compliance frameworks such as HIPAA, SOC 2, or PCI DSS
- Experience with Dante, NDI, and storage solutions
What We Do
Got five minutes? We can make you smarter. Morning Brew is the media company redefining the business news landscape through approachable, digestible—and not to brag—downright funny content. Across newsletters, podcasts, social media, and events, we reach an audience of over 3 million future and current business leaders. Founded in 2015 by Alex Lieberman and Austin Rief at the University of Michigan, the company has grown to include products that are invaluable to its readers. With our flagship daily newsletter, our lifestyle and recommendations publication, Sidekick, and our podcasts Business Casual and Founders Journal, Morning Brew creates accessible content for anyone interested in business. And for the people who love to dive deep on an industry, we have Emerging Tech Brew, Retail Brew, Marketing Brew, and our new vertical HR Brew. Along with our core values of curiosity, empathy, purpose, and having a challenger mentality, we are empowering business leaders—present and future—to make an impact on the world. Oh, and yes, we have great swag.









