Systems Administrator
Building Technology That Helps Make Recovery Possible
At Pinnacle Treatment Centers, technology is more than infrastructure. It is a critical part of helping individuals, families, and communities access life-changing treatment and recovery services.
As one of the nation's leading providers of substance use disorder treatment, Pinnacle Treatment Centers operates a growing network of treatment facilities across multiple states, serving thousands of patients every day. Behind that mission is a dedicated technology team responsible for keeping our systems secure, connected, innovative, and operational.
We are seeking an experienced Systems Administrator with strong Microsoft 365 expertise to help drive our cloud-first technology strategy, strengthen cybersecurity, and support the systems that enable our teammates to make recovery possible every day.
Why This Opportunity Stands Out
This is not a traditional help desk or maintenance role.
As a Systems Administrator, you will serve as a subject matter expert for Microsoft 365 technologies and play a key role in:
- Modernizing and optimizing enterprise technology platforms
- Leading cloud administration and automation initiatives
- Driving cybersecurity best practices
- Supporting identity and access management
- Managing enterprise collaboration tools used across the organization.
- Working with innovative Microsoft technologies including Entra ID, Intune, Defender, Purview, Teams, Exchange Online, SharePoint Online, and OneDrive
- Influencing technology decisions that impact thousands of teammates across a multi-state healthcare organization.
For technology professionals who enjoy solving complex problems, automating processes, improving security posture, and working in a Microsoft-centric environment, this role offers tremendous opportunity for growth and impact.
What You'll Do
Lead Microsoft 365 Administration
You will serve as a key administrator and technical expert for Pinnacle's Microsoft 365 environment, including:
- Exchange Online
- SharePoint Online
- Microsoft Teams
- OneDrive
- Microsoft Entra ID (Azure AD)
Strengthen Security & Compliance
Cybersecurity is a major focus of this role.
You will help manage and enhance:
- Multi-Factor Authentication (MFA)
- Conditional Access Policies
- Identity Protection
- Data Loss Prevention (DLP)
- Microsoft Purview Compliance Solutions
- Role-Based Access Controls (RBAC)
- Microsoft Defender Security Tools
Your work will directly contribute to protecting organizational data and supporting compliance requirements in a healthcare environment.
Driving Automation & Innovation
We are looking for someone who constantly seeks ways to improve efficiency.
Responsibilities include:
- Developing PowerShell automation scripts
- Streamlining administrative processes
- Enhancing provisioning and lifecycle management
- Improving operational efficiency through automation and standardization
- Supporting continuous improvement initiatives throughout the technology environment
Support Enterprise Growth
Additional responsibilities include:
- Managing Microsoft 365 licensing and capacity planning
- Participating in network and infrastructure projects
- Supporting complex technical escalations
- Leading feature rollouts and technology updates
- Developing documentation, governance standards, and technical procedures
- Participating in on-call support rotations and scheduled maintenance activities when needed
Required Qualifications
- Bachelor's degree in Information Technology or related field, or equivalent professional experience.
- Minimum of 5 years of systems administration experience.
- Minimum of 3 years managing and administering Microsoft 365 environments.
- Experience supporting enterprise cloud collaboration and identity platforms.
- Strong expertise with:
- Microsoft 365 Administration
- Microsoft Entra ID (Azure AD)
- Exchange Online
- SharePoint Online
- Teams
- OneDrive
- Intune
- Advanced PowerShell scripting and automation experience.
- Strong understanding of cloud technologies, identity management, and Microsoft best practices.
Why Join Pinnacle Treatment Centers?
Mission-Driven Work
Every system you support helps enable treatment, recovery, and life-changing care for patients across the organization.
Modern Technology Environment
Work with leading Microsoft cloud technologies and play a significant role in our ongoing digital transformation efforts.
Professional Growth
Expand your technical expertise across cloud administration, cybersecurity, automation, compliance, endpoint management, and enterprise infrastructure.
High Visibility & Impact
Your work will directly influence organizational efficiency, security, and teammate productivity across a large multi-state healthcare organization.
Join a Team That Powers Recovery
If you are an experienced Systems Administrator looking for an opportunity to combine innovative Microsoft technologies with meaningful work that positively impacts lives, we encourage you to apply.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in Information Technology or a related field, or equivalent professional experience
- Minimum of 5 years of systems administration experience
- Minimum of 3 years managing and administering Microsoft 365 environments
- Experience supporting enterprise cloud collaboration and identity platforms
- Expertise with Microsoft 365 Administration, Microsoft Entra ID, Exchange Online, SharePoint Online, Teams, OneDrive, and Intune
- Advanced PowerShell scripting and automation experience
- Strong understanding of cloud technologies, identity management, and Microsoft best practices
What We Do
Pinnacle Treatment Centers is a leading provider of comprehensive substance use disorder treatment services. Founded in 2006, Pinnacle has expanded into nine states (California, Georgia, Indiana, Kentucky, New Jersey, North Carolina, Ohio, Pennsylvania, and Virginia) and includes Aegis, Recovery Works, Stepping Stone, and more in our Pinnacle Family of Companies. Pinnacle was created to help individuals, families, and communities combat substance abuse and find lasting recovery. Our commitment to our patients is built on the quality, customization, and easily accessible nature of our care. Our approach to addiction treatment is holistic. We don't just treat the symptoms, but each aspect of a person; mental, physical, emotional, and spiritual. We off full-service treatment, including detox, inpatient treatment, outpatient programs, medication-supported recovery, transitional housing, and ongoing support. We harness the power of the latest research and complement it with compassionate care to address every facet of addiction. Our commitment to excellence and patient well-being means each person receives the support they need for a sustainable recovery. We're not just a treatment company; we're a community that creates a sense of hope in every step taken, and support in every heart we touch. Everyone knows someone who’s struggled with addiction, we’re no exception; we take addiction personally. That’s why Pinnacle provides the highest quality addiction treatment from a team who genuinely cares.
