Systems Administrator

Posted 2 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
110K-135K Annually
Mid level
Manufacturing
The Role
Provide Tier 1 and Tier 2 IT support and systems administration for Microsoft 365, VDI/EUC, servers, and business applications. Perform routine server maintenance, backups, monitoring, account provisioning, and basic network tasks. Troubleshoot infrastructure and application issues, collaborate with security and engineering teams, maintain IT documentation, and recommend improvements and automation to increase reliability and user productivity.
Summary Generated by Built In

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

  • Administer and optimize Microsoft 365 services, evaluating system configurations, security settings, and operational requirements to improve performance, reliability, and user experience. 
  • Support virtual desktop (VMware Horizon/Nutanix) and end-user computing (EUC) environments by handling common user requests and first-level issues. 
  • Provide day-to-day support for business, engineering, and enterprise applications. 
  • Help with SaaS application tasks such as account provisioning, license assignment, and access requests. 
  • Provide Tier 1 and Tier 2 support, and escalate complex technical issues to senior administrators. 
  • Perform routine server maintenance and checks (updates, monitoring, and backups) to help keep systems reliable and compliant. 
  • Analyze and resolve infrastructure, application, and server issues by evaluating system data, identifying root causes, and adapting existing technical approaches to restore service and prevent recurrence. 
  • Collaborate with the Security team to support smooth inter-departmental operations. 
  • Support network-related tasks as required to help maintain reliable IT operations. 
  • Help maintain standard operating procedures and other IT documentation.  
  • Evaluate and recommend technical solutions for infrastructure, collaboration, and endpoint management challenges by balancing business requirements, security standards, and operational efficiency. 
  • Identify recurring operational issues and implement process improvements, automation opportunities, and configuration enhancements to improve service reliability and user productivity 
  • Partner with security, networking, engineering, and business stakeholders to assess technical requirements and develop solutions that support organizational objectives. 

Location & Travel Expectations:

  • This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

  • Bachelor’s degree in Computer Science or equivalent degree is a plus. 
  • 4+ years of experience in IT support, help desk, or systems administration.  
  • Exposure to compute, storage, networking, and virtualization concepts, with a willingness to learn. 
  • Familiarity with virtual desktop (VDI) or end-user computing environments is a plus. 
  • Familiarity with cloud platforms and services, particularly Microsoft Azure and Microsoft 365. 
  • Some exposure to scripting or automation (such as PowerShell) is a plus. 
  • Working knowledge of Windows and/or Linux basics. 
  • Basic understanding of identity and access management, such as Microsoft Entra ID. 
  • Ability to follow direction, work well as part of a team, and communicate clearly. 
What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground upThis is a chance to create something new and lasting – with an iconic brand at its foundationIn addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. 
  • Residing in San FranciscoPursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
  • Residing in Los AngelesScout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
  • Residing in New York CityThis role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity EmployerQualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].

Skills Required

  • 4+ years of experience in IT support, help desk, or systems administration.
  • Familiarity with Microsoft 365 services and administration.
  • Familiarity with Microsoft Azure.
  • Working knowledge of Windows and/or Linux basics.
  • Basic understanding of identity and access management (e.g., Microsoft Entra ID).
  • Exposure to compute, storage, networking, and virtualization concepts.
  • Ability to provide Tier 1 and Tier 2 support and escalate complex issues.
  • Experience performing routine server maintenance (updates, monitoring, backups).
  • Ability to follow direction, work well as part of a team, and communicate clearly.
  • Familiarity with virtual desktop (VDI) or end-user computing environments (VMware Horizon/Nutanix).
  • Some exposure to scripting or automation (such as PowerShell).
  • Bachelor's degree in Computer Science or equivalent.

Scout Motors Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Scout Motors Inc. and has not been reviewed or approved by Scout Motors Inc..

  • Fair & Transparent Compensation Pay is positioned as competitive to strong based on a high announced average salary commitment for Charlotte HQ roles and multiple six‑figure posted ranges across corporate and technical jobs. Manufacturing and skilled‑trades wages are also presented as competitive for the South Carolina region, with hourly ranges and annualized figures frequently landing at or above typical benchmarks.
  • Leave & Time Off Breadth Time off appears broad and clearly structured in multiple role descriptions, including planned and unplanned PTO plus a defined set of company/floating holidays. The consistency of these elements across postings suggests a standardized, well-articulated approach to time off.
  • Parental & Family Support Parental leave is described as substantial, with up to 16 weeks of paid leave for all genders and adoptive parents in several role descriptions. Childcare support is also explicitly referenced in some manufacturing-focused communications, indicating additional family-oriented benefits in at least part of the organization.

Scout Motors Inc. Insights

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The Company
HQ: Detroit, Michigan
259 Employees
Year Founded: 2022

What We Do

Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. To be a Scout isn‘t just to be a part of a company, it‘s to be a visionary and a leader, someone who seeks new paths and imparts lessons learned to others, leading them forward to new horizons. Here at Scout Motors, we‘re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960, one that forged the path for future generations of rugged SUVs and will do so once again. Together with the help of our community, we’re designing, engineering, and building the next generation of all-electric trucks and rugged SUVs for the doers and the ones who can’t be held back. For the ones who roll up their sleeves, push forward, endure the elements, and get the job done. No frills, no excuses, no quitting. We are growing every day and are seeking the next generation of Scouts to join our ranks. So, to all the hard workers out there, the ones who are willing to carry on the Scout legacy, reimagine an American icon, create jobs for Americans, and lead the charge into the future of all-electric trucks and rugged SUVs, we‘re calling on you to join us. Because #TheWorldNeedsScouts.

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