EDUCATION
- Bachelor’s degree in Business, Computer Science, Management Information Systems, or related field. In lieu of degree, at least five (5) years of equivalent experience will be considered.
EXPERIENCE
- Minimum three (3) years’ direct experience with server support and implementation to include maintaining and supporting Windows Server operating systems and client-server-based applications.
- Enterprise-level knowledge and experience with operations and procedures including configuring, tuning, monitoring, securing, and managing server software and hardware.
- Experience managing and maintaining IIS Web Server platform, application pools, and SSL certificates.
- Experience with Windows Failover Cluster, load-balancing, and Distributed File System
ESSENTIAL SKILLS & ABILITIES
- Microsoft Windows
- IIS Web Server, Application Pools
- SSL Certificate management
- HA/DR, Windows Failover Cluster
- Distributed File System
- MS SQL Server Administration
- Analytical Problem Solver
- Troubleshooting
- TCPIP Protocols
- Domain Name System (DNS)
- Storage Virtualization
- Disaster Recovery
- Project Management
- Technical Expertise
- Detail-Oriented
- Interpersonal
- Leadership
- Multitasking
- Oral & Written Communications
- Technical Communication
LOCATION
Work from home within Arkansas, Washington, Oregon, Utah, Idaho, North Dakota, or Minnesota. Preference will be given to current employees and candidates who reside in Arkansas, Utah, Idaho, and North Dakota.
Skills• Configuration Management (CM) • Continuous Learning • Directory Services • Disaster Recovery (DR) • Documentation Maintenance • Linux Server Administration • Office Softwares • Oral Communications • Scripting • Server Backups • Technical Project Management • Vulnerability Management • Web Server Administration • Windows Server Management • Written CommunicationResponsibilities• Analyzes and evaluates user requests for server and technical operations, services, and support. • Assists in the developing comprehensive policy and procedure documents for the open systems server infrastructure • Assists other department teams with IT server management functions including configuration, operations, installation, maintenance, and performance tuning of all server hardware and software. • Monitors daily performance of systems and informs management of the status of the systems relative to previously established performance guidelines. • Performs technical duties assigned, as a member of department team(s) to enhance function and availability of the open system server environment. • Possesses knowledge of the strategic planning process in order to effectively maintain successful server management processes consistent with goals and objectives. • Researches and implements server components including software, hardware, security, administration, policies, and procedures. • Updates reporting mechanisms based on progression of projects.CertificationsHiring Range$74,000.00 - $96,000.00Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
Skills Required
- Bachelor’s degree in Business, Computer Science, Management Information Systems, or a related field; five years of equivalent experience may substitute.
- At least three years of direct server support and implementation experience, including Windows Server operating systems and client-server applications.
- Enterprise-level experience configuring, tuning, monitoring, securing, and managing server software and hardware.
- Experience managing IIS Web Server, application pools, and SSL certificates.
- Experience with Windows Failover Cluster, load balancing, and Distributed File System.
- Knowledge of Microsoft Windows, SQL Server administration, TCP/IP, DNS, storage virtualization, disaster recovery, and troubleshooting.
- Experience with Linux server administration, scripting, configuration management, directory services, server backups, web server administration, and vulnerability management.
Arkansas Blue Cross and Blue Shield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arkansas Blue Cross and Blue Shield and has not been reviewed or approved by Arkansas Blue Cross and Blue Shield.
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Healthcare Strength — Health coverage is described as broad and employer-subsidized, including an almost fully paid employee-only high-deductible plan and company-paid life and disability coverage. Wellness incentives and supportive programs are also cited as part of the health-focused offering.
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Affordable Benefits — Benefit costs for employee-only medical coverage are described as minimal on at least one plan, and company-paid protections reduce out-of-pocket spending. Feedback suggests these cost offsets materially increase the value of total rewards.
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Retirement Support — Retirement benefits include company 401(k) contributions and related programs that strengthen long-term financial security. These elements are positioned as notable parts of the overall package.
Arkansas Blue Cross and Blue Shield Insights
What We Do
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you. We work hard to improve the health, financial security and peace of mind to the members and communities we serve. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
