Systems Administrator (Virtual/Remote)

Mission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.

Why work at InductiveHealth?

1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.

2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.

3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.

4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.

5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.

Based on our continued growth, InductiveHealth is expanding our Technology business unit with a Systems Administrator who will play a key role in managing all aspects of systems administration, including design, implementation, and testing. As a Systems Administrator, you'll work collaboratively with engineering and business teams, supporting client implementations, incident response, troubleshooting, and ensuring the reliability of our systems.

What you'll be doing:

• Design, implement, and manage secure, scalable, and reliable cloud-based systems. 
• Provide technical guidance and serve as an escalation point for other business units. 
• Support the development of InductiveHealth’s product offerings. 
• Define and execute application deployment and management strategy and standards. 
• Participate in client implementations, ensuring architectural designs are incorporated. 
• Participate in operating system and application patching and upgrades.
• Establish monitoring requirements for servers and applications, deploying alerting strategies. 
• Assist in evaluating and adopting emerging technologies, considering factors like security, compatibility, and usability. 
• Collaborate with project teams when executing various internal or client projects. 
• Build strong relationships with key stakeholders to facilitate communication and collaboration of IT initiatives. 
• Design and deploy best practices for system monitoring, change control, and infrastructure policies. 
• Develop and maintain documentation for supported applications and processes. 
• Serve in an on-call capacity on a rotation.
• Other duties as assigned. 

What are we looking for?

• Bachelor's degree in Computer Science, MIS, technical discipline, or equivalent experience. 
• 3+ years experience in designing, implementing, and managing SaaS solutions in a product-focused technology company. 
• Experience implementing, upgrading, and troubleshooting various Java application platforms (Tomcat, WildFly, JBoss, etc.,).
• Experience working/managing public health systems, such as NBS, ESSENCE, Epitrax or other CDC integrated disease surveillance systems.
• Comfortable working in SQL databases & creating custom stored procedures and views.
• Working knowledge of AWS, PowerShell, Linux CLI, and IaaS. 
• Proficiency in internet protocols including TCP/IP, DNS, HTTP, SMTP, SNMP, and SSH. 
• Hands-on experience in Windows Server, Linux and Virtualization. 
• Understanding of IP networks, network components, and troubleshooting. 
• Knowledge of system, application, and network security. 
• Commitment to delivering high-quality customer service. 
• Proven experience in a production internet-facing environment. 
• Be willing to serve on-call after hours on a rotation. One week at a time including weekends.

Benefits and Perks: InductiveHealth offers competitive benefits and perks including:

· Virtual first, remote organization and culture

· Flexible Paid Time Off (PTO)

· 401(k) retirement plan with corporate matching

· Medical, prescription, vision, and dental coverage (multiple plans based on your needs)

· Short Term and Long Term Disability (for employee)

· Life Insurance (for employee)

· New Team Member support for home office setup

Target Salary Bands: Each team member’s compensation decisions are based on several inputs, and we expect many of the candidates who are offered positions to fall within the advertised salary band. We recognize that the team member hired may be less (or more) experienced than the posted job description therefore impacting compensation decisions.

About InductiveHealth: InductiveHealth (www.inductivehealth.com) was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (https://www.diversis.com/) in early 2022.

InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.