Posting Date
10/12/2026 100 Spaulding DrSte 102, Marion, North Carolina, 28752-5115, United States of America Job Title: Tier 3 Microsoft 365 AdministratorJob Summary
We are seeking a highly skilled Tier 3 Microsoft 365 Administrator to provide advanced technical support, administration, and engineering for our Microsoft 365 environment. This role serves as the escalation point for complex issues, leads platform optimization efforts, and partners closely with security, identity, and infrastructure teams to ensure a secure, scalable, and reliable M365 ecosystem.
Microsoft 365 Administration & Engineering
- Administer and optimize Microsoft 365 services, with deep hands-on ownership of:
- SharePoint Admin Center (Online sites, permissions, governance, storage, sharing)
- Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations)
- Teams Admin Center (Policies, voice, meetings, apps, and integrations)
- Design, implement, and maintain M365 configurations aligned with organizational standards and best practices
- Manage tenant-wide settings, service health, licensing, and capacity planning
Tier 3 Support & Escalation
- Act as the highest-level escalation point for complex M365 incidents and service degradation
- Perform root cause analysis (RCA) and implement long-term corrective actions
- Engage Microsoft Premier/Unified Support as needed and manage cases to resolution
Security, Compliance & Governance
- Partner with security teams to implement and maintain:
- Conditional Access policies
- Data Loss Prevention (DLP)
- Retention and eDiscovery policies
- Ensure compliance with organizational and regulatory requirements
- Support audits and security reviews related to M365 services
Automation & Optimization
- Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs
- Improve operational efficiency through scripting, standardization, and self-service tooling
- Evaluate and deploy new M365 features and capabilities
Collaboration & Leadership
- Mentor Tier 1 and Tier 2 support staff
- Create and maintain technical documentation, runbooks, and standards
- Provide architectural input for M365-related projects and migrations
- 5+ years of experience administering Microsoft 365 in an enterprise environment
- Expert-level experience with:
- SharePoint Online and SharePoint Admin Center
- Exchange Online and Exchange Admin Center
- Microsoft Teams and Teams Admin Center
- Strong PowerShell scripting skills for M365 administration
- Solid understanding of Azure AD / Entra ID (identity, authentication, and access management)
- Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid)
- Strong analytical, documentation, and communication skills
- Microsoft certifications (e.g., MS-102, Exchange, Teams, or Security certifications)
- Experience with Microsoft Purview, Defender for Office 365, and Intune
- Familiarity with large-scale migrations to M365
- Experience in regulated or highly secure environments
- May require participation in on-call rotation for critical incidents
- Hybrid or remote work options depending on business needs
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Skills Required
- 5+ years administering Microsoft 365 in an enterprise environment
- Expert experience with SharePoint Online and SharePoint Admin Center
- Expert experience with Exchange Online and Exchange Admin Center
- Expert experience with Microsoft Teams and Teams Admin Center
- Strong PowerShell scripting skills for Microsoft 365 administration
- Solid understanding of Azure AD or Entra ID, including identity, authentication, and access management
- Experience troubleshooting hybrid environments, including on-premises Active Directory and Exchange Hybrid
- Strong analytical, documentation, and communication skills
- Microsoft certifications such as MS-102, Exchange, Teams, or Security certifications
- Experience with Microsoft Purview, Defender for Office 365, and Intune
- Familiarity with large-scale migrations to Microsoft 365
- Experience in regulated or highly secure environments
DaVita Kidney Care Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DaVita Kidney Care and has not been reviewed or approved by DaVita Kidney Care.
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Healthcare Strength — Multiple medical plan options, dental and vision coverage, an extensive prescription plan with many no‑cost generics, wellness incentives, and mental health care are prominent. These programs materially enhance overall total rewards value.
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Retirement Support — A 401(k) plan with company match alongside an employee stock purchase plan provide meaningful long‑term savings and ownership opportunities. These elements serve as core financial pillars within the package.
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Parental & Family Support — Paid parental and caregiver leave, fertility/adoption support, backup child and elder care, and wellbeing tools like Headspace underscore a family‑focused approach. These supports extend coverage to key life moments beyond standard benefits.
DaVita Kidney Care Insights
What We Do
The name DaVita is an adaptation of an Italian phrase meaning “giving life.” We give life every day for our patients needing dialysis. Our mission is to be the Provider, Partner and Employer of Choice, and we are building the greatest health care community the world has ever seen, guided by our core values of: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun. At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients – and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion.
