About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
Join us as an Atlassian Administrator on our Product & Technology (P&T) Operations team. This role will encompass both Atlassian administrator responsibilities, as well as Atlassian developer tasks. This will be a hybrid position, with one day required in the office during most weeks.
How You’ll Make an Impact
As an Atlassian administrator, you’ll keep our Product and Technology teams running smoothly. You’ll maintain the products and troubleshoot issues. We’ll also rely on you to work on projects, either for migrations or to build new solutions and workflows. This job involves intensive collaboration with the P&T Operations team and the software development teams that we support.
What You’ll Do
In this role you will support and maintain the Atlassian family of products in our Jira Cloud – Jira Software, Jira Service Management (JSM), Confluence, Jira Product Discovery, Bitbucket, StatusPage, and others – for the P&T organization, as well as, to a lesser extent, support and maintain our IBM TargetProcess instance.
- Own configuration, maintenance, administration, and support of Atlassian products.
- Serve as an advocate and Subject Matter Expert for Atlassian within P&T.
- Gather requirements, propose solutions, prepare status reports, and develop roadmap presentations.
- Design, architect, deploy, integrate, improve, troubleshoot and support scalable development, test, and production environments running various Atlassian components.
- Atlassian Administrator Responsibilities
- User Management: Creating, updating, and managing user accounts and permissions.
- Jira Project Configuration: Setting up and configuring projects, issue types, workflows, and custom fields.
- System Maintenance: Monitoring system performance, managing upgrades, and implementing patches.
- Workflow Management: Designing and optimizing workflows to support project management best practices.
- Customization: Implementing customizations to meet the needs of various teams, including dashboards, filters, and reports.
- Integration: Coordinating Jira integrations with other tools and applications (e.g., Confluence, Bitbucket).
- Technical Support: Providing support to users, troubleshooting issues, and resolving queries related to Atlassian products’ usage.
- Documentation: Maintaining documentation of configurations, processes, and best practices.
- Atlassian/Jira Developer Responsibilities
- API Integration: Developing and integrating third-party applications using Jira APIs.
- Automation: Implementing automation scripts to improve efficiency and streamline processes.
- Custom Reports: Building custom reports and dashboards to provide insights into project metrics.
- Code Reviews: Reviewing and maintaining existing code, ensuring quality and compliance with best practices.
- Collaboration: Working with cross-functional teams to gather requirements and provide technical solutions.
- Testing: Conducting unit tests, regression tests, and participating in user acceptance testing of new features.
- Performance Optimization: Analyzing and optimizing performance issues related to custom development or Jira instances.
The Experience You Bring
- 5-8 years of experience in configuration, administration, and maintenance of Jira Software, Jira Product Discovery (JPD), OpsGenie, Confluence, Jira Service Management (JSM), and Bitbucket in a technology or high-growth SaaS product development company.
- Experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes.
- Strong Jira Query Language (JQL) knowledge and experience customizing workflows, setting up dashboards, and generating reports.
- Strong JavaScript and SQL knowledge.
- Ability to write scripts to automate and customize Jira, including scheduling and resource loading.
- Excellent problem-solving skills, with an ability to recognize opportunities and develop ways of addressing them.
- Strong communication skills and enthusiasm to help others.
- Ability to manage multiple tasks concurrently in a fast-paced environment.
- Ability to document and explain technical details clearly and concisely.
- Bachelor's of Science degree in Engineering or other related discipline
Bonus Points If You Have
- Experience directly integrating Atlassian products with other systems is preferable.
- Experience with IBM TargetProcess.
- Experience with GitHub.
- Familiarity with AI.
- Plugin Development: Creating custom plugins and extensions to enhance Jira's functionalities.
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Location
Conshohocken, PA - Hybrid
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.
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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
What the Team is Saying
Boomi Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time‑off options are broad, featuring a Flexible Time Off policy rather than a fixed PTO bank. Remote‑first and flexible/hybrid work arrangements further support taking time away when needed.
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Parental & Family Support — Family‑building support includes paid parental leave alongside fertility and adoption assistance. Parental leave is highlighted as a strength in publicly available company materials.
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Healthcare Strength — Healthcare coverage spans medical, dental, vision, and prescription drugs. Wellness resources such as fitness reimbursement and access to coaching add to overall coverage.
Boomi Insights
What We Do
Boomi, the leader in AI-driven automation, enables organizations worldwide to connect everything, automate processes, and accelerate outcomes. The Boomi Enterprise Platform — including Boomi Agentstudio — unifies integration and automation along with data, API, and AI agent management, in a single, comprehensive solution, helping organizations radically simplify the complexity of enterprise software. Trusted by over 25,000 customers, with a user community of 250,000+ users, and supported by a network of 800+ partners, Boomi is driving agentic transformation — helping enterprises of all sizes achieve agility, efficiency, and innovation at scale.
Why Work With Us
Boomi boasts an award-winning work culture with an emphais on being transparent, innovative, accountable, true to our authentic selves, and winning together as One Boomi. As we grow rapidly, invest in talent, and cultivate careers, much opportunity exists for professional growth and participation in our vibrant culture and employee resource groups.
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Boomi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Boomi is committed to leveraging flexible work solutions for team members, whether it’s remote or providing co-working spaces across the country
