Systems Administrator IV

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.

Job Summary -- Essential Functions/Duties

Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, insures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network.

Employee will be responsible to perform the following functions/duties:

• Performs Tier 2 tasks to include in person and over-the-phone helpdesk troubleshooting.
• Manages the Customer Service Center personnel to support end user service requests.
• Trains personnel on customer service resolution procedures.
• Manages physical PC imaging and maintenance process to include updated process and procedures.

Requirements -- Education, Technical, and Work Experience

A bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least nine (9) years of experience in computer system related areas of expertise and must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems.

In addition, a Systems Administrator IV must possess the following qualifications:

• Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment
• Must possess planning/organizing skills and must be able to work under deadlines
• Must be able to obtain and maintain a government security clearance
• Must possess a valid, state-issued driver's license.

Salary

Other Responsibilities

Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.

Working Conditions

This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.