About 8VC
8VC is a technology investment firm headquartered in Austin, TX. We partner with entrepreneurs to build technology platforms that create long-term economic and societal value. 8VC was built by a team of entrepreneurs, engineers, investors, and philosophers who value operating experience and action, as well as new ideas and creative theories. We invest primarily in smart enterprise platforms across industries including financial services, healthcare, logistics, and Bio-IT, as well as horizontal platforms, which encompass core enterprise infrastructure (data, software, cloud, AI) and departmental SaaS. For more information, please visit http://8vc.com
About the Role
We are seeking a versatile IT System Administrator to join our TechOps team in San Francisco. The ideal candidate will possess a can-do attitude and a strong sense of ownership, akin to that of a site manager. This role requires flexibility to transition seamlessly between tactical user support and project execution.
What You’ll Do
IT Systems Management: Oversee the day-to-day management of IT systems and infrastructure to ensure smooth operations across the organization.
End-User Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up new devices, and assisting with IT-related inquiries.
Software and Application Management: Install, configure, and maintain software applications and licenses, including productivity tools, collaboration platforms, and business applications, to support the needs of the organization.
IT Training and Documentation: Provide training and support to end-users on IT systems and procedures, as well as develop and maintain documentation and knowledge base articles to facilitate self-service support.
What You Bring
Excellent Customer Service and communication skills.
Experience with Okta administration and automation.
Proficiency in Google Workspace/MS365 administration.
Familiarity with MDM administration and zero-touch deployment.
Strong network administration and troubleshooting skills.
Prior experience in SaaS operations management.
Proficiency in supporting both Mac and Windows systems.
We appreciate your interest in joining our team. If we find that your qualifications and experience align with the requirements of the position, we will be in touch to further discuss. However, due to the high volume of applications we receive, we regret that we may not be able to personally respond to all candidates.
Join our mission to build lasting technology platforms and create long-term economic and societal value.
Skills Required
- Excellent customer service and communication skills
- Experience with Okta administration and automation
- Proficiency with Google Workspace and Microsoft 365 administration
- Familiarity with MDM administration and zero-touch deployment
- Strong network administration and troubleshooting skills
- Prior experience in SaaS operations management
- Proficiency supporting both Mac and Windows systems
8vc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 8vc and has not been reviewed or approved by 8vc.
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Fair & Transparent Compensation — Pay is considered competitive for a small, high‑intensity VC firm, with sentiment characterizing compensation as generally above average. Overall impressions point to a cautiously positive view of total pay despite variability by role.
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Equity Value & Accessibility — Investment and firm‑building roles can include discretionary bonus and, in some cases, carry or other long‑term upside. This potential for long‑dated economics enhances total rewards for select titles.
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Leave & Time Off Breadth — Time‑off policies are portrayed as flexible, with references to “unlimited” PTO and remote flexibility in secondary listings. Such flexibility is commonly positioned as part of the overall package, pending confirmation of actual norms.
8vc Insights
What We Do
8VC is a venture capital fund based in Austin, Texas. For more information, please visit www.8VC.com
