The Role
Installs, configures, monitors, tunes, and maintains workstation and server operating systems, hardware, software, backups, databases, and virtual environments. Ensures data integrity, recoverability, configuration compliance, and system performance. Supports VMware and ESXi, Active Directory integrations, IIS websites, SQL-connected applications, SSL certificates, audits, documentation, and standard operating procedures. The role is hybrid and preferably based in San Antonio.
Summary Generated by Built In
Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers.
This position is hybrid. Applicants local to San Antonio are highly preferred.
Responsibilities- Schedules and performs software installations and upgrades to operating systems and layered software packages and maintains them in accordance with established IT policies and procedures.
- Monitors and tunes the system to achieve optimum performance levels.
- Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
- Supports media management through internal methods and procedures or through offsite storage and retrieval services.
- Ensures data/media recoverability by implementing a schedule for system backups and database archive operations.
- Develops and promotes standard operating procedures.
- Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
- Performs all other duties as assigned.
- Excellent verbal and written communication skills.
- Strong computer skills including Microsoft Word, Excel, PowerPoint and Outlook; troubleshooting Windows Server Operating Systems including hardware, OS, and networks.
- Understanding of server applications and integration with Active Directory and ERP systems.
- Ability to configure, install, move, wire, and modify server hardware.
- Experience with VMware and ESXi; set-up and configuration of web sites using a CMS with IIS.
- Experience configuring applications to connect to backend databases using MS SQL.
- An understanding of SSL with the ability to install and configure certificates.
- Ability to work in a team environment.
Education:
- Bachelor's Degree degree in Computer Science, Management Information Systems, IT or a related field is required.
Experience:
- Three (3) years of relevant experience in IT and systems administration is required.
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
Skills Required
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or a related field
- Three years of relevant IT and systems administration experience
- Strong computer skills with Microsoft Word, Excel, PowerPoint, and Outlook
- Experience troubleshooting Windows Server operating systems, hardware, and networks
- Understanding of server applications and integration with Active Directory and ERP systems
- Ability to configure, install, move, wire, and modify server hardware
- Experience with VMware and ESXi
- Experience setting up and configuring websites using a CMS with IIS
- Experience configuring applications to connect to backend databases using Microsoft SQL Server
- Understanding of SSL and ability to install and configure certificates
- Excellent verbal and written communication skills
- Ability to work in a team environment
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The Company
What We Do
UT Health San Antonio™, one of the country’s leading health sciences universities, is the leader in south/central Texas funding for the National Institutes of Health (NIH). The university’s schools of medicine, nursing, dentistry, health professions and graduate biomedical sciences have produced more than 33,000 alumni. The $806.6 million operating budget supports four campuses in San Antonio and Laredo, and is the primary driver of its community’s $37 billion biomedical and health care industry. For more information on the many ways “We make lives better®,” visit uthealthsa.org.
