Purpose Statement: The Systems Administrator will use and demonstrate the Plexus core values to provide service excellence for our internal customers as well as management of site computing equipment. This role will provide technical and customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT personnel, vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote and support Plexus philosophy and business objectives.
Key Job Accountabilities:
- Installs or removes system components using supplied installation instructions and tools.
Installs or removes hardware and/or software, using supplied installation instructions and tools, including handover to the client.
Assists users and follows agreed procedures for further help or escalation. - Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
- Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
Carries out agreed system software maintenance tasks. Automates routine system administration tasks to specifications using standard tools and basic scripting.
Resolves security events and operational security issues. - Assesses, analyses, develops, documents and implements changes based on requests for change. Identifies problems and issues and recommend corrective actions.
- Develops and adapts innovation tools, processes and infrastructures to drive the process of innovation. Identifies resources and capabilities needed to support innovation.
- All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.
Education/Experience Qualifications:
- Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
Other Qualifications:
- Working knowledge of at least one of the following: Windows operating systems, UNIX or UNIX derivative operating systems or storage
- Understanding of network topology, wireless systems or firewalls
- General understanding or ability to learn scripting and automation tools to improve efficiencies or effectiveness of the Systems Engineer role
- Computer literacy in Google Workspace or Windows environment including but not limited to word processing, spreadsheets, flowcharting and other software development, documentation, or project management tools needed to perform assignment.
- Maintain the confidentiality of all departments, company and customer information while working safely at all times.
- The ability to support around the clock monitoring and management and may result in support or activities after normal business hours.
- Develops, maintains and tests incident management procedures in agreement with service owners.
- Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution.
- Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed.
- Analyses causes of incidents, and informs service owners to minimize probability of recurrence, and contributes to service improvement. Analyses metrics and reports on the performance of the incident management process.
Physical Requirements:
- N/A
Travel Requirements:
- N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Skills Required
- Bachelor's degree with 2 or more years of related experience, or an equivalent combination of education and experience
- Working knowledge of Windows operating systems, UNIX or UNIX derivative operating systems, or storage systems
- Understanding of network topology, wireless systems, or firewalls
- Ability to learn scripting and automation tools to improve efficiency and effectiveness
- Computer literacy in Google Workspace or Windows environments, including word processing, spreadsheets, flowcharting, software development, documentation, or project management tools
- Ability to maintain confidentiality of company, customer, and departmental information
- Ability to support around-the-clock monitoring and management, including work outside normal business hours
- Ability to develop, maintain, and test incident management procedures
- Ability to investigate escalated, non-routine, and high-impact incidents and coordinate resolution
- Ability to facilitate incident recovery and properly document and close resolved incidents
- Ability to analyze incident causes, metrics, and process performance to support service improvement
Plexus Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Plexus Corp. and has not been reviewed or approved by Plexus Corp..
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Healthcare Strength — Medical, dental and vision coverage are complemented by multiple plan options and wellbeing programs, including mental‑health support, virtual physical therapy and chronic‑condition management. This breadth, alongside tax‑advantaged accounts, indicates a robust health and wellness offering.
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Retirement Support — The 401(k) program includes a clear company match administered by a major provider, with access to financial guidance resources. This delivers dependable retirement support within the overall rewards package.
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Leave & Time Off Breadth — Paid time off, paid holidays, paid parental leave and paid volunteer time off are part of the core package, with PTO that scales with tenure. This combination reflects comprehensive time‑away support across life and community needs.
Plexus Corp. Insights
What We Do
Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 20,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Aftermarket Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at www.plexus.com
