At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleSystems Administrator II - Windows
LocationCleveland
FacilityCleveland Clinic Main Campus
DepartmentLRI Research Core Services-Research Innov and Educ
Job CodeT27009
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
System Administrator II – Windows
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients’ lives.
A caregiver in this position works 8:00am – 5:00pm.
A caregiver who excels in this role will:
-
Ensure workstations and peripherals are maintained at the highest level of availability and reliability.
-
Handle LAN administration, installations, email administration, consulting services and problem resolution.
-
Assist caregivers and management in making Information Systems investments and decisions.
-
Consult on desktop applications and configurations to improve employee productivity.
-
Troubleshoot software, hardware, network protocols, workstation and departmental server-related problems.
-
Provide second level diagnostic Help Desk support for hardware, software and operating systems.
-
Act as the primary contact for ongoing support requirements including all hardware components.
-
Coordinate workstation purchase decisions based on enterprise standards.
-
Recommend, design, build and support PC workstations.
-
Build and maintain detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
-
Obtain ITIL Foundations certification within 6 months.
Minimum qualifications for the ideal future caregiver include:
-
High school diploma/GED.
-
Two years of experience in information systems.
-
Experience supporting mid-size workstations and server environments.
-
Experience with personal computer architecture, interface components and telephone systems.
-
Demonstrated knowledge of information systems and small to mid-size (100-700 node) networks.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Ability to perform work in a stationary position for extended periods.
- Ability to travel throughout the hospital system.
- Ability to operate a computer and other office equipment.
- Ability to communicate and exchange accurate information.
- In some locations, ability to move up to 50 lbs.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Florida
Cleveland Clinic Canada
Cleveland Clinic Abu Dhabi
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations.
Our family health centers offer:
Outpatient care
Primary care
Numerous subspecialties
Numerous locations
All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
