Position : Systems Administrator I - Help Desk
Location : Atlanta,GA
Duration : 6 + Months
Complete Description: Job Description, Responsibilities, Standards, and Qualifications
Job Description and Responsibilities:
Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability. Responsibilities include:
· Diagnoses hardware and software problems, replace defective components.
· Performs data backups and disaster recovery operations.
· Plans, coordinates, and implements network security measures in order to protect data, software, and hardware.
· Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use.
· Performs routine network startup and shutdown procedures, and maintain control records.
· Designs, configures, and tests computer hardware, networking software and operating system software.
· Monitors network performance to determine whether adjustments are needed.
· Escalates problems to vendor and/or developer for advanced debugging or software correction.
· Evaluates of new technologies or solutions to improve service and efficiency of systems.
· Prepares user instructions and documentation for the installation and operation of software and software upgrades.
· Promotes inter agency cooperation by assisting DPS with the Enforcement systems used on HOT roadways: ELSAG, LPR, DPS Laptops, etc.
· Lead administrator on the agency’s physical security systems. Including cameras, DVRs, auditor of the badging system hosted by GBA.
Job Responsibilities & Performance Standards:
· Ability to troubleshoot hardware and software problems and develop solutions.
· Knowledge of the principles and practices of information technology.
· Ability to provide on-site and/or remote technical support.
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Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Install, configure, and support LAN/WAN and internet systems
- Diagnose hardware and software problems and replace defective components
- Perform data backups and disaster recovery operations
- Plan, coordinate, and implement network security measures
- Operate consoles to monitor computer systems and network performance
- Design, configure, and test computer hardware, networking software, and operating systems
- Escalate issues to vendors/developers for advanced debugging
- Prepare user instructions and documentation for software installation and upgrades
- Lead administration of physical security systems (cameras, DVRs, badging system hosted by GBA)
- Support/enhance enforcement systems used on roadways (ELSAG, LPR) and DPS laptops
- Provide on-site and remote technical support
- Knowledge of information technology principles and practices
What We Do
Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.
