Location: Annapolis Junction, MD
Category: Systems Administrator
Travel Required: No
Remote Type: No
Clearance: TS/SCI w/ Polygraph
Position Requirements:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems, Provides support for the escalation and communication of status to agency management and internal customers, Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with Implementing operating systems enhancements to improve reliability and performance.
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc,
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perfOrm system capacity analysis and planning
Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience substituted for a bachelor's degree.
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What We Do
Sunayu is the catalytic agent of engineering change helping company’s, both large and small mature and evolve their technological footprint to resolve their most complex and enduring obstacles.
We focus on a DevOps culture to implement and enhance infrastructure as code with specialties in cyber security and big data development. This methodology allows us to provide world class service to all of our customers. We foster a culture of innovation, hard teamwork, perseverance, balance and family.
Sunayu delivers innovative creativity using bleeding edge technology. We will re-envision and remodel your infrastructure by focusing on automation, deployment, system engineering, analytics development, configuration management, and information security.
