- Design and implement complex IT infrastructure solutions based on customer requirements.
- Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
- Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
- Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
- Perform on-site installations, repairs, and maintenance of hardware and software products.
- Communicate with customers to understand their technical issues and provide timely and effective solutions.
- Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
- Collaborate with internal teams to escalate and resolve complex technical issues.
- Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.
Requirements
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
- Experience with serve products, CPU/GPU, storage, and networking.
- Knowledge of the latest x86 server architectures.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Experience in the server industry.
- Preferred Qualifications: Linux skill and scripting language ability.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Flexible spending account
- Commuter benefits
- Disability insurance
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont Bart station and bus stops are within a 10-minute walking distance. 5 more grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
The Team
We wouldn’t be successful without our passionate team of dedicated people. We are always searching for talented individuals to join the team. As a next-gen solution provider at the heart of Silicon Valley, AMAX employees benefit from a collaborative, fast-paced work environment that features access to the most cutting-edge technology in the IT world. AMAX offers an array of job positions for ambitious minds seeking the opportunity for intellectual and career growth.
Our Commitment
AMAX is an equal-opportunity employer. We embrace diversity in our employee population. We provide equal opportunity to all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Top Skills
What We Do
We are an IT infrastructure design company delivering solutions by transforming IT components into specialized products through intelligent engineering design. Our quality-first approach is at the core of AMAX’s solution development process that spans across concept ideation, material management, validation, manufacturing, deployment, and service. We provide advanced computing solutions through focused business models of OEM, AMAX-designed and branded workstations, servers, rack solutions, and professional services. AMAX brings a high-touch, high-value approach to engaging with our customers to deliver optimized computing solutions. From new product introductions (NPI) to full-scale production and after-market services, our blending of people, processes, and technology across North America, Europe, and Asia enables our customers to move product personalization and manufacturing closer to the edge of business consumption.
