Hardware Solutions Engineer

Reposted 16 Days Ago
Be an Early Applicant
Shannon, Clare, IRL
In-Office
Mid level
Information Technology
The Role
Design and implement IT infrastructure solutions, provide technical support, create documentation, and collaborate with sales and internal teams to resolve issues.
Summary Generated by Built In

We are seeking a Hardware Solutions Engineer to design, validate, and support customized server and infrastructure solutions for customers across AI, HPC, and enterprise environments. This role bridges customer requirements with engineering execution, ensuring scalable, high-performance, and reliable hardware solutions.

Key Responsibilities
  • Design, architect, and implement high-performance computing (HPC) and AI/ML infrastructure solutions, including GPU-accelerated clusters, high-speed storage, and low-latency networking.
  • Lead the end-to-end solution lifecycle from pre-sales architecture through system integration, validation, and deployment in customer environments.
  • Collaborate with sales and customers to translate requirements into scalable AI/HPC system designs, including compute, GPU topology, interconnect (InfiniBand/Ethernet), and storage architectures.
  • Drive OEM server and appliance configuration, including BOM definition, firmware/BIOS tuning, thermal/power considerations, and manufacturability alignment.
  • Work closely with manufacturing and integration teams to ensure system-level validation, rack integration, burn-in testing, and production readiness for complex server appliances.
  • Deliver technical presentations, demos, and proof-of-concepts (POCs) focused on AI workloads (training/inference), HPC simulations, and data-intensive applications.
  • Support cluster bring-up and optimization, including OS provisioning, workload managers (e.g., Slurm), container platforms, and GPU software stacks (CUDA, drivers, AI frameworks).
  • Provide advanced troubleshooting and performance tuning across compute, GPU, storage, and networking subsystems.
  • Perform on-site or remote deployment support, including rack-level integration, cluster commissioning, and acceptance testing.
  • Develop and maintain technical documentation, including solution architectures, integration guides, and manufacturing/test procedures.
  • Interface with cross-functional teams (engineering, manufacturing, support) to resolve complex system-level issues and improve product quality.
  • Stay current with emerging technologies in AI infrastructure, HPC architectures, GPU platforms, and data center design.

Requirements
  • Bachelor’s degree in Computer Science, Electrical Engineering, or related field (or equivalent experience).
  • Hands-on experience with HPC clusters, AI/ML infrastructure, or GPU-accelerated systems.
  • Strong knowledge of server architecture (x86/ARM), CPU/GPU platforms (NVIDIA/AMD), memory, storage, and networking.
  • Experience with high-speed interconnects (InfiniBand, RDMA, NVLink, high-performance Ethernet).
  • Familiarity with OEM server platforms and system integration, including BIOS/BMC, firmware, and hardware validation.
  • Understanding of manufacturing and system integration processes (rack integration, burn-in, QA, and deployment workflows).
  • Experience with Linux environments, scripting (Bash/Python), and system automation tools.
  • Knowledge of AI/HPC software stacks (CUDA, Kubernetes, Slurm, Docker, AI frameworks like PyTorch/TensorFlow) is highly desirable.
  • Strong analytical, troubleshooting, and performance optimization skills across full system stack.
  • Excellent communication skills with the ability to work across customers, sales, and engineering/manufacturing teams.
  • Ability to operate both independently and in cross-functional environments

Preferred Skills

  • Experience designing or deploying AI training clusters or large-scale HPC environments.
  • Exposure to liquid cooling, high-density rack design, or power/thermal optimization.
  • Familiarity with OEM/ODM workflows and contract manufacturing environments.
  • Experience with benchmarking and performance tuning (e.g., MLPerf, IO benchmarks, MPI workloads).

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Flexible spending account
  • Commuter benefits
  • Disability insurance

We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont Bart station and bus stops are within a 10-minute walking distance. 5 more grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!

The Team

We wouldn’t be successful without our passionate team of dedicated people. We are always searching for talented individuals to join the team. As a next-gen solution provider at the heart of Silicon Valley, AMAX employees benefit from a collaborative, fast-paced work environment that features access to the most cutting-edge technology in the IT world. AMAX offers an array of job positions for ambitious minds seeking the opportunity for intellectual and career growth.

Our Commitment

AMAX is an equal-opportunity employer. We embrace diversity in our employee population. We provide equal opportunity to all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Skills Required

  • Bachelor's degree in Computer Science, Electrical Engineering, or related field
  • Experience with server products
  • Knowledge of the latest x86 server architectures
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively
  • Experience in the server industry
  • Linux skill and scripting language ability
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The Company
HQ: Fremont, CA
375 Employees
Year Founded: 1979

What We Do

We are an IT infrastructure design company delivering solutions by transforming IT components into specialized products through intelligent engineering design. Our quality-first approach is at the core of AMAX’s solution development process that spans across concept ideation, material management, validation, manufacturing, deployment, and service. We provide advanced computing solutions through focused business models of OEM, AMAX-designed and branded workstations, servers, rack solutions, and professional services. AMAX brings a high-touch, high-value approach to engaging with our customers to deliver optimized computing solutions. From new product introductions (NPI) to full-scale production and after-market services, our blending of people, processes, and technology across North America, Europe, and Asia enables our customers to move product personalization and manufacturing closer to the edge of business consumption.

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