System Solutions Engineer
Job Responsibilities:
• Design and implement complex IT infrastructure solutions based on customer requirements.
• Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
• Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
• Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
• Perform on-site installations, repairs, and maintenance of hardware and software products.
• Communicate with customers to understand their technical issues and provide timely and effective solutions.
• Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.
Requirements
What we are looking for:
• Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
• Experience with serve products, CPU/GPU, storage, and networking.
• Knowledge of the latest x86 server architectures.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Experience in the server industry.
• Preferred Qualifications: Linux skill and scripting language ability.
Skills Required
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field
- Experience with server products, CPU/GPU, storage, and networking
- Knowledge of current x86 server architectures
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
- Experience in the server industry
- Linux skills
- Scripting language ability
What We Do
We are an IT infrastructure design company delivering solutions by transforming IT components into specialized products through intelligent engineering design. Our quality-first approach is at the core of AMAX’s solution development process that spans across concept ideation, material management, validation, manufacturing, deployment, and service. We provide advanced computing solutions through focused business models of OEM, AMAX-designed and branded workstations, servers, rack solutions, and professional services. AMAX brings a high-touch, high-value approach to engaging with our customers to deliver optimized computing solutions. From new product introductions (NPI) to full-scale production and after-market services, our blending of people, processes, and technology across North America, Europe, and Asia enables our customers to move product personalization and manufacturing closer to the edge of business consumption.
