System Solution Architect

The Solution Architect (SA) role is a KEY pre-sales technical position in Alibaba Cloud’s international business division. Our seasoned solution architects offer comprehensive IT knowledge and industry insights when crafting solutions for customers and partners. Solution Architects are ultimately responsible for architecting cloud and data transformation solutions that enable customer and partner success.

Key responsibilities include but are not limited to:

• Working closely with customers and partners to ensure successful solution delivery of Alibaba Cloud services and vertical data solutions, focusing on industries including Internet, manufacturing, digital marketing and media, retail, hospitality, etc.
• As a technical thought leader, evangelizing and helping customers and partners understand the technical and business benefits of Alibaba Cloud services and vertical data solutions.
• Understanding the unique requirements of customers and partners, and providing appropriate technical cloud solutions and architecture designs based on Alibaba Cloud services and vertical data solutions.
• Have a breadth of industry expertise and challenge the status quo to bring innovation, ideation, and spark divergent thinking within accounts.
• Clearly demonstrates the Delivery Resources and the Account team drives return on investment (ROI) for customers and partners whilst aligning to Alibaba's goals.
• Engage with C-level executives to build solid biz cases for vertical-based digital transformation.
• Providing assistance to customers and partners to migrate their existing IT systems onto Alibaba Cloud.
• Responsible for demo development and testing Alibaba Cloud services and vertical data solutions when necessary.
• Accumulate knowledge documentation such as universal cloud architecture templates, best practices, and cases for the segmented fields/scenarios.
• Provide presentations, evangelism, and empowerment training for sales teams and eco-partners.
• Abstract and summarize product requirements and defects in segmented fields, promote product improvement, new product projects, and major functions launch, enhance product competitiveness.

Position Requirements

• Years Experience: 5+ primarily in a client-facing role, with a strong technical background: large-scale distributed architecture, cloud, cloud-native, big data, vertical-based digital transformation, AI/ML, etc.
• Fully mobile, often visiting our clients for meetings and workshops.
• Ability to quickly grasp customer/partner strategic business objectives to articulate an engagement plan that addresses these objectives.
• Ability to impact and influence a wide range of internal and external stakeholders to drive business results.
• Strong technical background, with experience in technical consulting, development, and deployment.
• Hands-on experience with Cloud Native architecture: Container, Kubernetes, DevOps.
• Proven consulting and technical background with in-depth, hands-on customer delivery experience in cloud computing.
• Familiarity with any of the major public cloud platforms (AWS / Azure / GCP).
• Bachelor's Degree (B.S./B.A.) in Computer Science, Engineering, or equivalent.
• Good communication skills, a good team player, and a professional attitude to work.
• Able to work under high pressure, a quick learner with a passion for cloud technology. Able to think strategically about businesses, products, and technical challenges.
• Excellent writing, proofreading, and editing skills. Able to create documentation that can express cloud architectures using text and diagrams.
• Fluent in written and spoken English & Mandarin Chinese is a must;
• Travel requirement: 20% - 40% travel.
• The base pay range for this position at commencement of employment is expected to be between $122,000/year and $208,000/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
• If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.