The Role
The Field Application Engineer will deploy IT solutions in smart infrastructures, manage installations, resolve technical issues, and develop customer training materials.
Summary Generated by Built In
Outsight’s software solutions track the motion of people and vehicles using 3D LiDAR data.
Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and satisfaction.
Our international team of scientists and engineers drive the development of our solutions from Paris, San Francisco, Sophia-Antipolis (Nice) & Hong Kong. To support our global outreach, we also operate a commercial office in Spain.
You can find below an interesting link about who we are and what we do :
Insights about Outsight
Our Passenger Flow Traffic Monitoring solution is trusted by the world’s leading airports and train stations across four continents, including the most renowned hubs celebrated for their operational excellence and exceptional passenger experience. We also deploy our solutions in other markets such as Tourism, Retail and Sports.
Additionally, our Car Traffic Remote Monitoring product is trusted by several Tier 1 customers, including BMW.
Position Overview :
Outsight is seeking a Field Application Engineer to join its growing US team. This is a great opportunity to work for a growth company that’s on the forefront of new technologies.
What will be your responsibilities?
Serve as the primary technical contact for deploying our IT solutions in public spaces and smart infrastructures
Lead product installations and manage customer feedback, ensuring a seamless experience from start to finish.
Analyze and resolve technical issues, contributing to product improvement.
Ensure customer Satisfaction. Develop and deliver training materials that help customers get the most out of the company's products and services. Deliver onboarding training to new customers to help customers understand and adopt Outsight solutions.
Collaborate with other teams: Work closely with other teams, such as sales, marketing, and product development. Provide valuable input on product features, marketing campaigns, and customer support initiatives, and in particular document Feature Requests (tagged as sales or delivery blockers).
What are the requirements for the role?
BS in Computer Science, Electrical, Industrial, Automotive Engineering or related field or equivalent experience.
Minimum 3 years working experience in a similar role.
Knowledge of SRE principles and expertise in deploying, monitoring and alerting software solutions.
Working experience with Kubernetes.
Programming experience with Python, or C++Clear understanding of TCP, IP and UDP protocol stack.
Understanding of network storage (SAN, NAS, iSCSI) and principles and best practices.
Strong analytical and troubleshooting skills.
Strong team player while possessing the autonomy to manage their own workload.
Experience with customer service, technical support, and project management.
Ability to work independently on projects with a “can-do” attitude.
Ability to travel up to 25% of the time.
Preferred Qualifications
Masters in Computer Science, Electrical, Industrial, Automotive Engineering or related field.
Experience with Lidar technology Experience with observability stack such as Grafana.
Cloud experience with AWS or Azure.
Docker/VM experience.
Why join us?
Be part of the team pioneering Spatial Intelligence solutions at unprecedented scale—the breakthrough technology transforming how the world’s most prestigious airports, infrastructure operators, and smart cities understand and optimize physical flows.
As a 7-time Gartner-recognized category-defining leader with dozens of global awards including “Edge AI Product of the Year,” “LiDAR Leader Award,” “CES Best of Innovation” and many more, we’re backed by 37 patents and deployments with the most prestigious (and challenging) customers across four continents.
Join our international team of world-class experienced engineers and business leaders solving humanity’s most complex spatial challenges, from passenger flow optimization to autonomous robotics coordination, while working at the cutting edge of 3D AI, LiDAR perception, and real-time analytics.
Supported by rock-solid investors including BNP Paribas, BPI France, Energy Innovation Capital and Demeter who back our long-term vision, this is your opportunity to shape how physical and digital worlds interact, with the resources, growth trajectory, and technical challenges that will accelerate your career in ways traditional companies cannot offer.
Outsight is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Outsighters don't make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Outsight also strives for a healthy and safe workplace, and prohibits harassment of any kind. If you have a disability or special need that requires accommodation, please let us know.
Top Skills
3D Lidar
AWS
Azure
C++
Docker
Grafana
Ip
Iscsi
Kubernetes
Nas
Python
San
Tcp
Udp
Vm
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Outsight’s software solutions track the motion of people and vehicles using 3D LiDAR data.
Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and satisfaction.
Our international team of scientists and engineers drive the development of our solutions from Paris, San Francisco, and Sophia-Antipolis (Nice). To support our global outreach, we also operate commercial offices in the UK, Belgium, Spain, Hong Kong, and Singapore.
We believe that accelerating the adoption of LiDAR technology through robust and scalable software solutions will significantly contribute to making the world smarter, safer and more sustainable
