Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
The System Reliability Test Engineer (SRTE) plays a critical role in validating, troubleshooting, and maintaining Symbotic’s highly automated robotic systems. In this role, you’ll become a system-level expert across our automation platform — supporting commissioning, testing, and operations teams to ensure reliable, safe, and high-performing customer deployments.
You’ll work hands-on with advanced automation technologies, including autonomous robots, vertical lifts, conveyors, and adapter cells, while partnering cross-functionally to resolve issues, improve system reliability, and support site readiness.
What we do
The SRTE team is part of Symbotic’s Operations organization, responsible for system readiness and validation at new customer sites and existing sites. We work closely with Engineering, Commissioning, and Customer teams to execute onsite deployments and ensure systems are fully tested and prepared for final customer acceptance.
What you’ll do
Inspect, test, and validate automated robotic systems, including AS/RS vehicles, automated adapters, lifts, and conveyors.
Troubleshoot, calibrate, repair, replace, and modify mechanical, electrical, electronic, and pneumatic system components.
Support continuous system operation through preventive and corrective maintenance activities.
Perform basic PLC troubleshooting, execute SQL queries, and run test plans using tools such as TestRail, Jira, SharePoint, and similar platforms.
Clearly communicate system issues, risks, corrective actions, and estimated resolution timelines to cross-functional teams.
Perform minor fabrication and utility work (e.g., machining brackets, cutting steel, aligning sensors, installing Unistrut).
Troubleshoot, calibrate, set up, and perform tool changes on robotic arms.
Maintain clean and organized workspaces in compliance with 5S standards.
Ensure strict adherence to OSHA, Symbotic, and customer safety requirements, including LOTO and fall protection.
Assist with onboarding and training of new team members as needed.
Perform other duties as assigned.
What you’ll need
Associate degree or equivalent experience/certification in electronics, automation, manufacturing, automotive, or a related field.
Minimum 2 years of hands-on experience supporting mechanical and electro-mechanical systems.
Strong troubleshooting skills, including reading CAD drawings, schematics, manuals, and technical documentation.
Working knowledge of Microsoft tools (Excel and PowerPoint), including basic data analysis, charts, pivot tables, and filtering.
Basic networking knowledge (IP/MAC addresses, ping, SSH, etc.).
Ability to work independently by following procedures and technical documentation.
Flexibility to adapt quickly in a fast-paced, dynamic environment.
Our Environment
Remote, field-based role with up to 75% travel.
Must hold a valid driver’s license and be able to travel by car and air to customer sites.
Employee manages travel expenses via personal credit card and submits for bi-weekly reimbursement.
Regular physical activity required, including walking, climbing, reaching, stooping, kneeling, and crawling.
Work at heights of up to 45 feet and within confined spaces as narrow as 24 inches.
Ability to lift and/or move up to 50 pounds.
Approximately 75% of time spent on construction sites requiring PPE (hard hat, safety vest, steel-toe boots, safety glasses, hearing protection, fall protection).
Exposure to varying environmental conditions; must be able to work in temperatures ranging from 32°F to 105°F.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Top Skills
What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved.
Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility.
At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain.
We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.
Why Work With Us
Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.
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