System Quality Engineer

Posted 11 Days Ago
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Cham, Zug, CHE
In-Office
Mid level
Other
The Role
Owns quality and reliability validation for complex e-bike electronic systems spanning hardware, software, firmware, connectivity, mobile applications, and tools. Defines validation protocols, drives issue resolution, develops diagnostic strategies, manages quality throughout the product lifecycle, validates firmware releases, and monitors field performance metrics. Collaborates with system engineering, software, firmware, service, and connectivity teams during product development, launch, field operation, and end-of-life.
Summary Generated by Built In
System Quality Engineer

Summary

We are seeking an experienced System Engineer to join our Turbo Quality team to deliver the absolute best cycling experience to Specialized riders around the world. In this role you will be part of our quality team working on complete electronic systems including hardware/software and components with a focus on early-stage testing to achieve a bike vision in collaboration with system and connectivity engineers. If you have a passion for cutting-edge E-bike technology and a passion for cycling, then this position is the perfect opportunity for you to be at the forefront of innovation. Get ready to experience the thrill of testing next generation bikes and pushing them to their limits to ensure maximum performance, rideability and quality.  

The home base of this role will be in our Cham, Switzerland innovation center.

Main Tasks

Quality and Reliability of New Systems, Features and Tools

  • Define system validation protocols for new systems
  • Drive resolution of issues identified during validation and testing
  • Support the definition of new systems requirements based on lessons learned from previous projects

End to end validation

  • Define and execute validation protocols for full customer experience
  • Identify and drive the resolution of complex issues involving system, app and toolchain
  • Collaborate with System Engineering, Firmware, Software, and Service teams to develop diagnostic strategies and fault trees

Lifecycle management

  • Own the quality strategy throughout the complete product lifecycle, from concept development through production launch, field operation, and end-of-life
  • Lead quality assessment and validation activities for new firmware releases on products in the field
  • Monitor field quality performance using high level metrics to identify improvement opportunities

Requirements

  • Minimum 3 years of experience in Quality Engineering, System Engineering, Validation Engineering, Product Development, or a related field.
  • Experience with complex electromechanical systems involving hardware, software, firmware, connectivity, and mobile applications.
  • Proven experience in New Product Introduction (NPI) and product development processes.
  • Experience with embedded systems, CAN communication, battery systems, motor controls, connectivity solutions, and mobile applications.
  • Ability to analyse software logs, field diagnostics, telemetry data, and test reports
  • Knowledge of Jira/Confluence is a plus
  • Profound IT user knowledge (MS Office, Outlook)
  • Great social, communication and networking skills
  • Passion for cycling and the Specialized brand

Skills Required

  • At least 3 years of experience in Quality Engineering, System Engineering, Validation Engineering, Product Development, or a related field
  • Experience with complex electromechanical systems involving hardware, software, firmware, connectivity, and mobile applications
  • Experience with New Product Introduction and product development processes
  • Experience with embedded systems, CAN communication, battery systems, motor controls, connectivity solutions, and mobile applications
  • Ability to analyze software logs, field diagnostics, telemetry data, and test reports
  • Knowledge of Jira and Confluence
  • Proficient IT user knowledge, including Microsoft Office and Outlook
  • Strong social, communication, and networking skills
  • Passion for cycling and the Specialized brand

Specialized Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Specialized and has not been reviewed or approved by Specialized.

  • Retirement Support — A 401(k) with Fidelity offers up to $5,000 in annual employer matching with immediate vesting, and the company covers plan administrative fees for active employees. This provides strong retirement support within the total package.
  • Parental & Family Support — Published materials describe 6–8 weeks at 100% pay for birthing recovery and 8 weeks of fully paid parental bonding, alongside fertility benefits and adoption assistance. Some materials indicate certain roles or locations may offer even longer fully paid leave.
  • Wellbeing & Lifestyle Benefits — Cycling‑centric perks include substantial gear discounts, race entry fee support, on‑site fitness options, healthy on‑site meals, an employee bike service center, and a dog‑friendly HQ. These benefits can meaningfully enhance day‑to‑day experience for those who value the cycling culture.

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The Company
HQ: Morgan Hill, CA
2,337 Employees
Year Founded: 1974

What We Do

Founded on the principle of performance and fueled by innovation, our focus on the rider and their needs is our constant. From seasoned pros and weekend warriors, to kids and commuters—if you ride, we’re for you. The passion we have for sharing our love of bikes with the world can be seen in those who choose to work here. Headquartered in Morgan Hill, CA, the passionate and creative teammates at Specialized have designed and manufactured the world's most innovative bikes and gear since 1974. Are you ready to join our team and help pedal the planet forward?

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