Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Role Description:
We are looking for a System QA Intern to join our team and help ensure that the products we deliver meet both our and our customers' quality expectations. This is a great opportunity for someone who is eager to learn, enjoys problem-solving, and wants to gain hands-on experience in quality assurance and test automation in a fast-paced environment.
Responsibilities:
- Assist in the preparation of feature and regression test plans
- Support the design, implementation, and execution of manual and automated test cases
- Help maintain and improve the test environment
- Review test results, assist with defect analysis and reporting, and verify fixed issues
- Help prepare execution reports
- Collaborate with development teams to support testing of new features
Qualifications:
- Currently pursuing or recently completed a degree in Computer Science, Engineering, or a related technical field
- Basic understanding of software QA methodologies and processes
- Familiarity with tools such as Git, Jira, or similar is a plus
- Exposure to Python or other scripting languages is a plus
- Basic knowledge of networking concepts is a plus
- Comfortable working in a CLI environment is a plus
- Fluency in the English language
Must Have:
- A strong desire to learn and grow
- Great team player who can collaborate effectively and take initiative
- Eagerness to tackle new challenges in a dynamic environment
Please note that we are unable to offer visa sponsorship now or in the future. The anticipated hourly rate for this position is $25.00 – $35.00.
**This role requires someone to come into our Union City, CA test house 5 days per week.**
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Skills Required
- Currently pursuing or recently completed a degree in Computer Science, Engineering, or related technical field
- Basic understanding of software QA methodologies and processes
- Familiarity with tools such as Git, Jira, or similar
- Exposure to Python or other scripting languages
- Basic knowledge of networking concepts
- Comfortable working in a CLI environment
- Fluency in the English language
- A strong desire to learn and grow
- Great team player who can collaborate effectively and take initiative
- Eagerness to tackle new challenges in a dynamic environment
- Ability to work on-site in Union City, CA five days per week
- Must be able to work without visa sponsorship
What We Do
The world’s first SaaS experience platform for Communications Service Providers. At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support. Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful. With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day. We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.



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