System Operator

Posted 13 Days Ago
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College Park, MD
Hybrid
Junior
Artificial Intelligence • Hardware • Software • Quantum Computing
Building the world’s best quantum computers to solve the world’s most complex problems.
The Role
The System Operator will ensure optimal performance of IonQ’s quantum computers through operations, maintenance, and automating capabilities. Responsibilities include improving customer experience, collaborating with teams to enhance system performance, and participating in on-call rotations.
Summary Generated by Built In

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. 

We’re looking for a System Operator for our bleeding edge quantum computers that are based on trapped ion technology. You’ll be part of a cross-functional team whose mission is to operate and improve IonQ’s industry-leading quantum computers. In the first three months on the job, you’d be learning how to maintain our quantum computers’ hardware and software. Recent graduates in physics and related fields are encouraged to apply; we will train you in quantum computer maintenance and operation! You will work onsite at our headquarters located in College Park, MD with the option to work remotely several days a week at your discretion. 

Responsibilities:

  • Ensure high uptime and performance of our commercial quantum computers, through maintenance, monitoring, and engineering of state-of-the-art quantum computers
  • Ensure a great customer experience that you’ll always be improving
  • Automate capabilities to optimize system performance
  • Work collaboratively with physicists and engineers to build tools and technologies that improve the performance of present and future commercial systems
  • Participate in follow-the-sun on-call rotations to keep our systems running at peak performance


You’d be a good fit with:

  • Bachelor’s or Master’s degree in physics, engineering, or another physical science
  • Desire and capability to work closely on a team that is distributed - excellent communication skills and a collaborative mindset
  • Hands on experience with optical alignments, laser stabilization, and/or AOMs
  • A propensity for learning new things and fascination with emerging technologies
  • Formal training or education in statistics
  • Capable of adapting for an ever-growing and ever-changing work environment
  • Disposition to work flexible working hours, on a 24/7 oncall shift where to rotation changes as needed
  • 1+ year laboratory experience in atomic and/or optical physics

You’d be a great fit with:

  • PhD in physics, engineering, or another physical science
  • Deep experience with Javascript or Python
  • A background in data analysis, data science, or machine learning
  • Software Engineering experience

We encourage you to apply if you think you’d be great at this role!

Location:

You will work onsite at our headquarters located in College Park, MD with the option to work remotely several days a week at your discretion. 

The salary range for this position is $107,123 - $140,251.

The base pay component of the offer will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted figures are subject to change as new market data becomes available. Beyond base pay, total compensation includes a variable bonus and equity component, as well as a range of benefit options found on our site at ionq.co/jobs.  Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO plus paid holidays,  parental/adoption leave, legal insurance, a home internet stipend, and pet insurance!

IonQ's HQ is located in College Park, Maryland which is only a 15-minute metro ride from Washington DC. We are actively building out our recently opened manufacturing and production facility in the Seattle, Washington area. Depending on the position, you may be required to be located near one of our offices in College Park, Seattle, or Toronto. However, IonQ will be expanding into additional domestic and international geographies, so don’t let this stop you from applying!
 
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
 
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.

If you are interested in being a part of our team and mission, we encourage you to apply!


Top Skills

JavaScript
Python

What the Team is Saying

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The Company
HQ: College Park, MD
415 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Quantum computers are a revolutionizing technology — they have the potential to transform business, society, and the planet for the better, and IonQ is at the forefront of this revolution.

After over 25 years of academic research, IonQ was founded in 2015 by Chris Monroe and Jungsang Kim with $2 million in seed funding from New Enterprise Associates, a license to core technology from the University of Maryland and Duke University, and the goal of taking trapped ion quantum computing out of the lab and into the market. In the following three years, we raised an additional $20 million from GV, Amazon Web Services, and NEA, and built two of the world’s most accurate quantum computers.

In 2019, we raised another $55 million in a round led by Samsung and Mubadala, and announced partnerships with Microsoft and Amazon Web Services to make our quantum computers available via the cloud.

In 2020 and 2021, we built additional generations of high performance quantum hardware, added Google Cloud Marketplace to our cloud partner roster and announced a series of collaborations and business partnerships with leading academic and commercial institutions.

On October 1st, 2021, IonQ began trading as IONQ on the New York Stock Exchange, making it the world's first public pure-play quantum computing company. We remain hard at work realizing the world-changing potential of quantum computing.

Why Work With Us

We’re growing a passionate, diverse team of collaborative, creative people. We believe in pursuing innovative, challenging work with integrity, alongside team members we can learn from and grow with.

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IonQ Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our employees live across the globe, and are only expected to spend as much time on site as they need and/or want during the week. Nearly half of our employees are fully remote and live in several countries including Switzerland, Canada, and the US.

Typical time on-site: Flexible
HQCollege Park, MD
Toronto, CAN
Basel, Switzerland
Bothell, WA
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