System NPI Support Engineer, EIMI

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Software
The Role
The System NPI Support Engineer will integrate and test 5G features, support fault investigations, collect logs, and analyze/testing related functional requirements.
Summary Generated by Built In

Nokia of America CorporationSystem NPI Support Engineer, EIMI, Dallas, TX.
 

Responsibilities
  • Perform early integration testing/support of key marquee features and/or flagship products with customer configurations testing of SW loads prior to delivery of SW/HW to customer lab. 

  • Provide supplemental support for testing of features and knowledge transfer of learnings from early integration to relative end 2 end and other services teams via both written and oral communications. 

  • Perform log collection and issue investigation including initial log analysis sufficient to be able to generate an associated pronto ticket for any faults discovered back into the R&D teams for correction. 

  • Assist with fault replication of issues identified in lab/field sites and escalated for additional support. 

  • Debug/log collection and investigation of issue from lab/field. 

  • Provide support for Knife (either additional debug or correction) validation before delivery to customer lab/field sites. 

  • Provide measurable input into new products, processes, standards or operational plans in support of business strategies. 

  • Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI

 

Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 40%.

Qualifications

Must have a Bachelor’s degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 3 years of related work experience. 

Of the required experience, must have 3 years of experience with the following: 

  • Non-Stand Alone and Stand Alone 5G call flow; 

  • Network Side RAN log collection; 

  • QXDM/QCAT for User Equipment device side log collection; 

  • Requirements analysis and test case creation for testing of new feature functionality; and, 

  • Wireshark, EMIL or TTI Log Tracer.

Domestic travel up to 25% required.

Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 40%.

TO APPLY: Email CV to [email protected] with Job Code TX26-2403213 in subject line.

If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/

About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.


Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Top Skills

5G
Emil
Log Collection
Qcat
Qxdm
Tti Log Tracer
Wireshark
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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together.

As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.

Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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