System Manager - Columbia, SC

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Palmetto 800 system is a Motorola build, owned, and operated (BOO) statewide public safety radio system. Currently two zone P25 technology with over 130 P25 sites. The system provides radio service to over 800 public safety and utility agencies with over 60,000 users. The system also includes enhanced P25 features. The Palmetto 800 team is responsible for the day to day operations of the system and ensuring maximum uptime and high level of customer service to our customers.
Job Description

First, as the System Manager for Build, Own, Operate, manage video systems that Motorola built and manage the projects The duties include but not limited to:

• Oversee and provide project management during build out and expansion of the system.

• Manage the system by running required reports, manage KPI's and SLA's per contract and interface with the customer to ensure total customer satisfaction.

• Manage the service providers that respond to failures and bi-annual preventative maintenance.

• Perform firmware updates as needed to the video infrastructure.

The second function is to serve as the Palmetto 800 Project Manager for site additions to the system and new technologies that provide opportunities to grow the Palmetto 800 system. The duties include but are not limited to:

• Work with Field Engineering on the design phase of the sites

• Work with vendors to negotiate pricing and services

• Work with service providers and contractors through the build out of the sites

• Work with internal teams to optimize and transition the sites over to the Pal8 Operations team.

• Work with product groups, vendors, and others as required on new technologies from design to implementation to completion.

• Travel locally and throughout the state.

Experience with the following technologies is desired:

• P25 SmartZone

• Cambium PTP & PTMP

• Avigilon Video systems

Target Base Salary Range: $72,700 - $145,400 USD
 

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

• High School diploma OR Bachelor’s degree OR 5+ years of experience in one of the following environments: Engineering, Project Management, Public Safety, IT, Avigilon Video systems, Cambium PTP, PTMP, P25 SmartZone, LMR, or Military.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.