System Integration Business Analyst

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

• Strategy, Architecture, Planning, and Procurement

• Business Enablement

• Business Solutions

• Project Assurance

About the Role

Join our forward-thinking team as a full-time System Integration Business Analyst to help drive innovative System Integration projects. If you’re passionate about technology, eager to grow your career, and ready to make an impact in a collaborative and supportive environment, you’ll thrive alongside like-minded professionals dedicated to delivering meaningful solutions for our clients.

• Experience gathering requirements through a variety of methods, such as leading workshops and conducting one-on-one interviews
• Skilled in writing clear and comprehensive functional specifications for new and enhanced system features
• Proven ability to collaborate with development teams to implement proposed solutions
• Effective communicator with client sponsors and stakeholders to review designs and collect feedback
• Experience serving as a central point of contact for development and QA staff throughout project lifecycles
• Demonstrated ability to provide timely updates on deliverables to project managers
• Experience supporting the integration of software components and third-party applications
• Capable of gathering, evaluating, and documenting client use cases and business processes
• Contributed to the creation of key project documents, such as schedules, quality management plans, testing plans, and conversion plans
• Provided support to clients and stakeholders during planning and strategic discussions
• Adept at identifying and addressing project risks and issues to keep efforts on track and within budget
• Thorough understanding of multiple software development life cycle methodologies and their applications
• Support business development initiatives, including RFP review and writing

Minimum Qualifications:

• A minimum of 3 years of hand-on experience with cloud-based software
• Experience with COTS or SaaS solutions.
• Experience in all phases of the system development life cycle using Agile, Waterfall and/or Hybrid Agile approaches.
• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology
• Proficient with MS Office (Project, Visio, Word, Excel, PowerPoint, SharePoint)

Desired Skills or Qualifications

• Familiar with SQL fundamentals
• Experience with JIRA
• Knowledgeable about PMBOK, CMMI, Prosci OCM, IEEE, SEI
• Experience working with public-sector clients
• Experience creating user stories and acceptance criteria
• Experience in curating and delivering job training materials

Desirable Certifications and Education

• Bachelor’s degree in any IT or Communications-related fields
• Certified DevOps Project Manager (DevOps PM)
• Certified Scrum Master (CSM) or SAFe Certified
• Certified Software Test Manager (CSTM)

Personal Attributes

• Exceptional communication skills—both written and verbal—with a knack for adapting messages for different audiences and making impactful presentations.
• Self-driven, proactive, and motivated to tackle challenges and accomplish goals, while maintaining a strong work ethic and high standards of accuracy, even when juggling multiple projects.
• Team player with standout interpersonal skills, comfortable collaborating with all levels of management and clients, and able to work independently when needed.
• Analytical thinker and detail enthusiast, unafraid to dive into large data sets, solve complex problems, and make decisions with confidence and sound judgment.
• Quick learner and lifelong student, always seeking out new knowledge, staying up-to-date on business trends, and bringing intellectual curiosity and creative ideas to the table.
• Flexible and resourceful, with a true consultancy mindset and commitment to delivering exceptional client service.
• Able to recognize issues, identify solutions, and drive projects forward within specific timelines and budgets, all while continuously improving processes.
• Comfortable navigating complex systems, regulations, and requirements, with a talent for understanding and mastering the details behind service delivery and compliance.

Working Conditions

• Office Setting

This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:

• be available during your set working hours
• have a safe, private, and distraction-free environment in which to complete your work, and
• be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. 

#LI-AH1

#LI-remote

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

Range: $75,000 - $95,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.