System Infrastructure Engineering Intern

Posted Yesterday
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Zagreb, HRV
In-Office
Internship
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
Assist with monitoring and maintaining physical compute and storage infrastructure, troubleshooting performance issues, analyzing virtualization logs, configuring and documenting clusters, monitoring Veeam backups, and collaborating with senior engineers on infrastructure projects. The internship provides hands-on experience with VMware vSphere, Microsoft Hyper-V, virtualization, storage, and systems monitoring.
Summary Generated by Built In

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.


As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.


We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.


If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Winter Internship 2027

Make a first step towards your career in system engineering. Gain practical experience and learn from experienced mentors.  

 Being a part of Infobip Engineering department means working on an in-house developed product and delivering solutions on a global level. If you are a student of higher or final year of studies in the field of IT, join our engineering internship program that starts in February 2027 and get a chance to land your first job at Infobip  


  

What this role is all about:  


As a System Infrastructure Engineer Intern at Infobip, you will be part of the Engineering department - the team behind one of the world's largest cloud communication platforms. 

You'll get hands-on experience with the virtualization infrastructure that hosts hundreds of services responsible for sending millions of messages across the globe.

Working alongside senior system infrastructure engineers, you'll learn how large-scale virtualization clusters are designed, monitored, and maintained, from physical servers and storage systems to performance analysis and optimization.

This is your opportunity to turn classroom compute and storage concepts into real-world skills, while contributing to projects that have a genuine impact on how the world communicates.   

   

What you'll do:     


  • Assist in monitoring and maintaining physical compute and storage infrastructure (servers, storage systems, fiber channel switches)   
  • Support troubleshooting of compute and storage performance issues   
  • Help analyze logs for potential problems in our virtualization environment (VMware vSphere and Microsoft Hyper-V)   
  • Participate in cluster's configuration and documentation tasks   
  • Collaborate with senior engineers on ongoing projects and improvements   
  • Learn and apply virtualization concepts in real-world environments    
  • Monitor status of backup jobs (Veeam) 
          

 

What makes you a strong fit:   

  

  • Basic understanding of virtualization concepts (hosts, virtual machines, virtual network switches, virtual disks)   
  • Familiarity with compute and storage equipment (HPE, IBM, Lenovo) 
  • Strong analytical and problem-solving skills   
  • Willingness to learn and proactive attitude   
  • Good communication skills and ability to work in a team   
  • You are a graduate (MA) or final year undergraduate (BA) student   
  • Available to start with internship on February 8th, 2027
  • You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).
          

Nice-to-have qualifications:     


  • Familiarity with Linux or scripting (PowerShell or Python)   
  • Basic knowledge of Active Directory and DNS   
  • Understanding of basic network concepts (network protocols and models, IP addressing and subnetting) 
  • Understanding of monitoring tools (e.g., PRTG, Grafana, or similar) 
  • You can work a minimum of 30 hours per week.

  

Internship timeline:   


  • Application deadline (mid of December)  
  • Imocha online testing (By the end of December)  
  • Interviews and selection process feedback (January)  
  • Start of internship program (February 8th)  
  • Orientation week in Zagreb Infobip campus (February 8th - 19th)    
  • Working with the mentor and within a team (February - August)  
  • End of the Internship program (August)  

Why you'll love it here: 


  • Orientation week with all interns and a personalized onboarding plan. 
  • Mentor and team support. 
  • You will get hands-on experience with the latest AI tools and take part in dedicated AI training sessions designed to help you build skills for the future of software engineering.
  • Being a part of a growing company in a growing industry – we challenge you not to grow! 
  • Work with people from all over the world. We put the “global” in globalization. 
  • Possibility to stay on after the internship, depending on your performance and business needs.  


 

Why choose internship at Infobip? 


  • Paid internship program 
  • Travel allowance as per city of work 
  • Free lunch 
  • Free Snacks and Beverages 
  • Social Events 
  • Internal Trainings 
  • Free access to Udemy platform 
  • Internship welcome package 
  • Referral Bonus 
  • Equipment 
  • On-Site Amenities 
     

If you haven’t already, visit our internship landing page for more details, which you can find at the link. 

 

 

Although we currently have openings for various internship programs, you can only apply for a maximum of two positions!


Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-ZA1

Skills Required

  • Graduate student or final-year undergraduate student in an IT-related field
  • Basic understanding of virtualization concepts, including hosts, virtual machines, virtual network switches, and virtual disks
  • Familiarity with compute and storage equipment from HPE, IBM, or Lenovo
  • Strong analytical and problem-solving skills
  • Willingness to learn and proactive attitude
  • Good communication skills and ability to work in a team
  • Available to start the internship on February 8, 2027
  • Valid student rights from Studentski Centar throughout the six-month internship
  • Familiarity with Linux or scripting using PowerShell or Python
  • Basic knowledge of Active Directory and DNS
  • Understanding of network protocols, network models, IP addressing, and subnetting
  • Understanding of monitoring tools such as PRTG or Grafana
  • Ability to work a minimum of 30 hours per week

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

Infobip Insights

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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