System Implementation

Posted 5 Days Ago
Be an Early Applicant
Fontana, CA, USA
In-Office
80K-120K Annually
Entry level
Artificial Intelligence • Big Data • Computer Vision • Robotics • Virtual Reality
The Role
Support deployment and optimization of logistics and warehouse systems by configuring modules, participating in UAT, troubleshooting end-user issues, maintaining documentation and training materials, assisting data migration, and performing ad-hoc reporting to improve system utilization and operational efficiency.
Summary Generated by Built In

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

[Job Details]

Job Title: Systems Implementation

Location: Fontana, California
Salary Range: $80,000 - $120,000 + Annual Bonus
Employment Type: Full-Time

JD LOGISTICS US is seeking a highly motivated System Implementation to support the successful deployment and optimization of our logistics and warehouse management systems. This role offers an excellent opportunity to gain hands-on experience in system configuration, testing, and user support within a dynamic supply chain environment.
What You'll Do:
* Assist in the configuration and setup of new system modules and functionalities.
* Participate in user acceptance testing (UAT) and identify system defects or areas for improvement.
* Develop and maintain system documentation, including user manuals and training materials.
* Provide basic technical support and troubleshooting for end-users experiencing system issues.
* Collaborate with project teams to gather requirements and translate them into system specifications.
* Support data migration activities and ensure data integrity during system transitions.
* Contribute to process improvement initiatives related to system utilization and efficiency.
* Assist with ad-hoc reporting and data analysis to support operational decision-making.
About You:

* Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, Logistics, or a related field.
* Strong interest in enterprise systems (e.g., WMS, TMS, ERP) and their application in logistics.
* Basic understanding of system implementation methodologies is a plus.
* Excellent analytical and problem-solving skills.
* Strong written and verbal communication skills.
* Ability to work independently and collaboratively in a team environment.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
* Eagerness to learn and adapt to new technologies and processes.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, Logistics, or related field
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Strong interest in enterprise systems (WMS, TMS, ERP) and their application in logistics
  • Ability to perform system configuration, user acceptance testing (UAT), data migration, and basic technical troubleshooting
  • Excellent analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to work independently and collaboratively in a team environment
  • Eagerness to learn and adapt to new technologies and processes
  • Basic understanding of system implementation methodologies
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The Company
HQ: Beijing
28,380 Employees
Year Founded: 1998

What We Do

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.

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