System Implementation Lead

Job Posted 15 Days Ago Posted 15 Days Ago
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Karawang, Banten
Hybrid
Mid level
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
Making Life Delicious
The Role
The System Implementation Lead is responsible for coordinating training, implementing quality systems, leading compliance audits, monitoring KPIs, and handling customer complaints.
Summary Generated by Built In
Job Description
  • Plan and coordinate the annual training for FSQ members.
  • Review quality hold and serious incident closure and feedback to factory for improvement opportunities and monitor the closure rate.
  • Implement ISO 9001 system, KHMS, QRMP and Golden Rules standard in the factory
  • Issuing document control procedures which contain guideline for developing, distributing and revising the documents, distribution list
  • Leading preparation of compliance system audit to ensure quality system are implemented as well as monitoring corrective and preventive action after audit Support factory when there is external audit of the factories, including ISO, HACCP, BRC, HALA and any customer audit.
  • Collate and update routine FSQ reports, including Monthly Performance Review, monthly quality hold, monthly supply chain loss and FSQ work plan tracker.
  • Collate the monitor FSQ KPIs in the Factory, including RFT, Golden Rules, FRCC, Non-FRCC, KHMS, etc. Ensuring GMP & HACCP is implemented in the factory
  • Assisting Quality Manager in handling customer complaint Ensuring regulatory compliance by checking and compare product formula with food regulation and quality standard
  • Monitor customer and consumer complaint, flag at high-risk complaint, summarize the trending of complaint, and provide meaningful actions over the trending.
  • Any other tasks that are assigned by line manager.

Location(s)
Karawang
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Top Skills

Brc
Document Control Procedures
Food Quality Standards
Gmp
Haccp
Iso 9001
Khms

What the Team is Saying

Person1
Sarah
Product Owner - Digital Procurement
“Our team is working to bring data and analytics to the forefront of the how we operate to identify continuous improvement opportunities, drive actionable insights, and inform strategic sourcing decisions within the KHC Procurement department.“
Sarah
Diego
Brian
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The Company
HQ: Chicago, IL
38,000 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Kraft Heinz is a global food company with a delicious heritage.

With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every table we touch.

We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet.

We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Work With Us

We believe that great people make great companies, and we’re growing something great here at Kraft Heinz.

Operating in over 20 global markets, across 9 functions, no matter your career goals, we have a seat at the table for you.

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Kraft Heinz Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week.

Typical time on-site: 3 days a week
Company Office Image
HQChicago, IL
United Kingdom
Canada
Netherlands
Mumbai, IN
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