System Engineer

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Australia
Remote
Entry level
Healthtech
The Role
Implements and supports integrated technical customer solutions for healthcare ICT environments. Provides Level 2 remote and on-site support, manages project tasks, creates system documentation, performs installations and system health checks, and maintains customer satisfaction throughout the product lifecycle. The role requires collaboration, troubleshooting, travel throughout the ANZ region, a valid driver’s license, and comfort using tools during on-site work.
Summary Generated by Built In

System Engineer – Help Build the Future of Connected Healthcare

Are you passionate about implementing technical solutions and supporting customers through innovative technology? Do you enjoy variety in your work and the flexibility of remote collaboration? If this sounds like you, then a System Engineer role at Ascom could be your next big move.

As a part of our Professional Services team, you’ll be instrumental in delivering tailored solutions that empower healthcare professionals to deliver exceptional care.

What You’ll Be Doing:

  • Implementing and supporting technical customer solutions that integrate seamlessly with existing IT environments.

  • Providing Level 2 support (on-site and remote) across the product lifecycle to resolve technical challenges.

  • Managing your project tasks to ensure timely delivery and maintaining strong customer satisfaction.

  • Creating and maintaining high-quality documentation for traceability and long-term serviceability of deployed systems.

  • Conducting on-site installation and system health checks.

Why Join Ascom?

At Ascom, you’re not just filling a role, you’re building a career with impact. We believe in empowering our people and supporting their ambitions.

  • Opportunities for growth: Advance through internal mobility, training programs, and participation in global and local projects.

  • Tech that matters: Work on cutting-edge solutions in healthcare ICT, technology that truly makes a difference in people’s lives.

  • Long-term commitment: Many of our team members have been with us for decades. We foster a supportive, innovative environment where careers thrive.

About You

You hold a tertiary qualification in System Engineering, Application Engineering, or a related discipline, with proven experience in a Systems Engineering or equivalent technical role. Familiarity with Ascom solutions is a plus, but if you're a fast learner and a tech problem-solver, we’d love to hear from you.

Additionally, you will also be able to:

  • Travel within the ANZ region.

  • Hold a valid driver's license as this position comes with a company car.

  • Enjoy and excel at conducting on-site installations and comfortable in using tools as part of your role.

You’re collaborative, self-driven, and passionate about delivering solutions that have real-world impact.

Who We Are

We’re Ascom, a global leader in Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland and active in 18 countries, we’ve been enabling healthcare innovation for over 160 years, helping professionals support their communities through smarter technology.

Let’s build a better future for healthcare, together.
Send us your resume—we’d love to connect.

🔗 Learn more about us at www.ascom.com

Skills Required

  • Tertiary qualification in Systems Engineering, Application Engineering, or a related discipline
  • Proven experience in Systems Engineering or an equivalent technical role
  • Ability to travel within the ANZ region
  • Valid driver’s license
  • Ability to conduct on-site installations and use tools
  • Familiarity with Ascom solutions
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The Company
HQ: Baar
1,054 Employees
Year Founded: 1987

What We Do

Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete and efficient workflows for healthcare as well as for industry and retail sectors. Ascom is headquartered in Baar (Switzerland), has operating businesses in 18 countries and employs around 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich.

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