System Engineer - India

Your impact
Support an industry leading Engineering team with your skills in Linux System Engineering. You will take system specifications from paper to a fully functional Linux system with the ability to do what the system was designed to do. Then, continue to support that system through its whole life cycle.
What you will do

• Your responsibilities will include server hardware and Linux technical support.
• Create and complete procedures which includes executing scripts; provide troubleshooting support for architecture, infrastructure and network engineering teams on the servers you are responsible for.
• Resolve issues through the use of troubleshooting procedures and technical information to identify severity of incidents and carry out accordingly the resolution process;
• Research issues that do not have a recognized solution and prepare a resolution process; maintain local documentation, which gets updated on all features of servers.
• Collaborate with others in your team and organizational units to provide technical solutions.
• Will be part of a 24x7 support rotation.
• Must be able to travel. Travel will only be about 10% of your time.

Your required experience/skills

• The engineer should have 7+ years' experience with Linux systems administration in an industry that requires 24x7 support.
• The engineer must have 5+ years' experience with virtual hosting systems such as KVM and Nutanix; be able to write scripts in bash, python and perl and knowledge of SNMP, SMTP.
• The engineer must understand how switches, routers, and firewalls work. This person must know about access and trunk ports; what a vlan is, how to configure a vlan on Linux, OVS or Nutanix and be able to breakdown IP networks into subnets.
• The engineer will not be responsible for the network equipment but must be able to communicate effectively with a network engineer support personal.

Your success in this role will look like:

• Candidate will exhibit the following core behavioral competencies:
  • Considerate of the end user experience with the focus on customer
  • Collaboration across functional teams to guarantee unified solutions
  • Capability to make agile decisions which adapt to the needs of the business
  • Courage and accountability
• Effective verbal and written communication skills

It would be nice if you had:

• Knowledge with automated Linux configuration systems such as Kickstart, Ansible or Puppet.
• Knowledge of how to configure MySQL and PostgreSQL and be able to setup replication, are a plus.

How we support you:

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.
Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

Job requires ability to sit for long periods of time
About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
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Intelsat is an Equal Opportunity Employer