SYSTEM ENGINEER - EIS STORAGE and Backup

Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Key Responsibilities
Storage Operations (SAN / NAS)
- Perform standard storage provisioning tasks such as LUN creation, host mapping, and volume allocation following established procedures.
- Support administration of enterprise storage platforms such as NetApp, Dell EMC (PowerMax/VMAX), Isilon, Pure Storage.
- Assist with basic troubleshooting related to capacity, connectivity, and access issues.
- Work with senior engineers to resolve performance or availability incidents.
- Follow documented runbooks and SOPs for routine storage operations.
SAN & Connectivity Support
- Support Cisco Fibre Channel SAN operations including zoning changes and validation.
- Assist in monitoring SAN health and escalate complex issues appropriately.
- Verify multipathing and connectivity during host onboarding activities.
Backup & Data Protection Operations
- Perform day-to-day administration of IBM Spectrum Protect (TSM) and Cohesity DataProtect environments.
- Execute scheduled backup jobs, monitor success/failure, and perform first-level troubleshooting.
- Support restore requests for files, VMs, or databases as per approved processes.
- Follow defined backup retention and compliance policies.
Operations & Support
- Participate in 24x7 rotational shifts and on-call support for storage and backup environments.
- Handle incidents, service requests, and changes under ITIL processes.
- Provide initial RCA inputs and support senior staff during major incidents.
- Ensure adherence to security, compliance, and change management guidelines.
Collaboration & Learning
- Work closely with system, virtualization, database, and cloud teams.
- Contribute to documentation updates and SOP reviews.
- Learn automation and advanced troubleshooting skills through mentoring.
Required Qualifications & Experience
- 3+ years managing and supporting enterprise-scale storage and backup infrastructures in complex, global environments .
- Hands-on exposure to SAN and NAS environments.
- Working knowledge of IBM Spectrum Protect (TSM) and/or Cohesity.
- Experience supporting production environments.
- Familiarity with ITIL processes.
Education
Any Graduate (Engineering or Computer Science preferred)
Additional Information
- Willingness to work in rotational shifts and on-call schedules.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
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