Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare's edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Role
As a Docs Platform Engineer at Cloudflare, you play an important role in the Product Content Experience (PCX) team.
You'll be part of a growing engineering team tasked with making our docs site shine, as well as other, interactive (and future) responsibilities. You'll partner with technical writers, content strategists, developer educators, product managers, and engineers who are committed to developing and improving the documentation experience (seriously, check out our contributor graph, we have some passionate folks!).
If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!
What you'll do
We are looking for an experienced and empathetic Docs Platform Engineer who will help build and scale the platform that empowers millions of developers to be successful with Cloudflare. In this role, you'll use your skills to ensure we have a world-class documentation platform that gives customers relevant and up-to-date content whenever they need it. This is a cross-functional role where you'll work collaboratively across the product and developer relations teams.
- Build and maintain our documentation platform (and soon other platforms)
- Work with technical writers, content strategists, and developer educators to create a seamless process for technical content
- Collaborate with Product teams to be customer zero for Cloudflare's own products within our documentation platform
- Cultivate and establish relationships both internally and externally with users of our documentation, being a thoughtful point of contact to help collect and implement improvements based on feedback
- 2-5 years of experience with software development
- Highly analytical, data and systems oriented problem solver
- Excellent communication and interpersonal skills with the ability to influence and build strong relationships with customers and internal stakeholders
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
