System Engineer 3/Watch Desk

Posted 2 Days Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
Expert/Leader
Software • Cybersecurity
The Role
The System Engineer 3 for the Watch Desk is responsible for monitoring and troubleshooting systems, generating reports, leading a small team, and ensuring operational success for federal clients, requiring extensive technical expertise and experience.
Summary Generated by Built In
At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
 
This is a mission critical position as defined by the customer.
 
Day Shift Schedule.
This Watch Desk has 5 shifts that repeat every two weeks: 3 days on and 4 days off, then 4 days on and 3 days off:
6:00am - 6:00pm (Thursday thru Saturday and every other Wednesday) This is the available shift for this position.
 
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Capabilities

  • Monitoring OS and Applications
  • Troubleshooting OS and Applications and escalating as required
  • Troubleshooting dataflow and escalating as required
  • Troubleshooting network issue and escalating as required
  • Ability to read a variety of Graphs of systems information and interpret them to discern correct operations
  • Good communications skills written and verbal
  • Ability to dissect complex issues and generate concise accurate status
  • Generating metrics and reports for submission to customers using disparate data sources
  • Generating SOPs for use by the members of the Watch desk and/or customers
  • Ability to lead small team of WD shift personnel
  • Ability to direct and provide meaningful guidance to teammates
  • Maintain schedules as required

Required Qualifications

  • TS/SCI with agency appropriate poly
  • Twenty (20) years experience as a SE in programs and contracts of similar scope, type and complexity is required.
  • Demonstrated experience in planning and leading Systems Engineering efforts is required.
  • Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
  • Five (5) years of additional SE experience may be substituted for a bachelor’s degree
  • Security Plus Certification (or willingness to attain within 6 months)

Required Technical Skills

  • Systems troubleshooting including hardware and software, Linux, Analysis capabilities, Communications, Java/ Scripting in ruby/python/bash, SOP development, familiarity with: Rancher, Ansible, Elastic Search, Redis, Solr, Data Flow, Docker and Kubernetes.
  • Linux skills, Nagios, Grafana, Prometheus
  • Experience with RTRG Mission analytics operation and use

Desired Technical Skills

  • AWS knowledge/experience

The Benefits Package

  • Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. 
  •  
    Additional benefits include:
  • Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
  •  
    Full-time employees have the option to participate in a variety of voluntary benefit plans including:
  • A Choice of Medical Plan Options, some with Health Savings Account (HSA)
  • Vision and Dental
  • Life and AD&D Benefits
  • Short and Long-Term Disability
  • Hospital Indemnity, Accident, and Critical Illness Insurances
  • Optional Identity Theft and Legal Protection Services

Company Environment & Perks

  • Employee Referral Bonus Eligibility up to $10,000 
  • Mobility Among Wyetech-supported Contracts 
  • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
  • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. 
  • Employees receive two complementary branded clothing orders annually.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 
 
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
 
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or [email protected]. We are happy to provide reasonable accommodations to ensure equal access to all candidates. 

Top Skills

Ansible
AWS
Bash
Docker
Elastic Search
Grafana
Java
Kubernetes
Linux
Nagios
Prometheus
Python
Rancher
Redis
Ruby
Solr
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The Company
HQ: Odenton, Maryland
41 Employees
Year Founded: 2007

What We Do

Wyetech offers quality engineering services in the fields of Software Engineering, Systems Engineering, Cloud Engineering, Data Analysis, and Cyber Security to federal and commercial customers. Wyetech has qualified employees in a broad spectrum of engineering disciplines; however, it is our quality that sets us apart from the rest. Candidates are internal referrals and are thoroughly scrutinized. The result of this has been tremendous, our customers recognize the level of quality and professionalism that Wyetech staff offer. Wyetech is always seeking new quality engineering talent. Please refer to our website for inquries and applications.

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