- Lead the design, integration, implementation, modification, and coordination of system installations, including testing, operation, troubleshooting, and ongoing maintenance.
- Support installation and system upgrade execution for Pushout Theft Systems, from initial system design through final customer acceptance.
- Develop a site‑specific application plan for each installation or major upgrade, clearly defining:
- Devices and configurations
- Antenna loop placement
- Door managers
- Camera positioning
- Review and interpret store surveys, floor plans, and video documentation to produce accurate and effective site designs.
- Apply best‑practice methodologies and reference existing design libraries to ensure consistency and scalability across installations.
- Interface with Engineering teams to resolve system issues and collaborate on detailed site‑plan development.
- Create custom layouts and technical drawings, ensuring all specifications are met and revisions are accurately incorporated.
- Utilize AutoCAD for detailed site planning and system layouts.
- Leverage Visio and Adobe Photoshop to produce custom visuals and client‑ready drawings.
- Design complete system solutions, including pushout detection systems and smart wheel mounting hardware, based on cart fleet surveys to ensure optimal on‑site performance.
- Recommend, plan, and design tailored loss‑prevention solutions aligned with customer requirements.
- Maintain a high level of technical application expertise through ongoing collaboration with engineering and technical stakeholders.
- Attend key engineering, training, and global technical support meetings, actively contributing to continuous improvement initiatives.
- Support global operations by providing site designs and resolving design‑related challenges across multiple regions.
- Adjust site designs and configurations based on actual installation outcomes and feedback from senior engineering leadership.
- Proven ability to manage multiple tasks independently in a fast‑paced environment with minimal supervision.
- Strong computer proficiency with the ability to quickly learn and adopt new systems and tools, including:
- Navision
- Microsoft Word, Excel, PowerPoint, Outlook
- Smartsheet
- Demonstrated professional communication skills, including effective interaction with:
- Corporate and Distribution Center contacts
- External vendors
- Customers and internal stakeholders
- High attention to detail with strong organizational skills, including:
- Scheduling and calendar management
- Maintaining reports and documentation
- Tracking key metrics and performance indicators
- Associate’s Degree (AA) in Electronics, Computer Technology, or related field required
- Bachelor’s degree in Electrical Engineering (EE) preferred, or equivalent relevant experience
- Demonstrated proficiency in:
- Adobe Creative Cloud (Illustrator, Photoshop)
- Technical Support and System Design
- Microsoft 365 ecosystem
- SharePoint and Power Automate (Flows)
Skills Required
- Associate's degree in Electronics, Computer Technology, or a related field
- Bachelor's degree in Electrical Engineering or equivalent relevant experience
- Ability to manage multiple tasks independently in a fast-paced environment
- Strong computer proficiency and ability to learn new systems and tools
- Proficiency with Navision, Microsoft Office applications, and Smartsheet
- Professional communication skills with corporate contacts, vendors, customers, and stakeholders
- Strong attention to detail and organizational skills
- Experience with scheduling, documentation, reporting, and performance metrics
- Proficiency with Adobe Creative Cloud, including Illustrator and Photoshop
- Technical support and system design experience
- Proficiency with Microsoft 365, SharePoint, and Power Automate
What We Do
Our Journey of Growth, Trust, and Purpose. Two decades ago, Beyond Key started with a vision not just to solve business problems with technology, but to create lasting impact. Since day one, we’ve believed in genuine partnerships and consulting approach. We listen deeply, understand needs, and craft meaningful, lasting solutions. Over time, this belief has become a promise to be more than a service provider, to be a trusted ally in your growth journey. Today, we serve clients across industries and geographies, offering a diverse range of services including: – Business Intelligence, Data Services and Analytics – Microsoft 365 and SharePoint and Intranet Solutions – Dynamics 365 Services – Cloud Consulting & Implementation – AI & Automation – Custom Software Development Innovation at Beyond Key isn’t about trends, it’s about adding real value. Whether streamlining workflows or enabling smarter collaboration, we bring the same dedication to every engagement, large or small. Our strength lies in our people. We’ve built a culture rooted in support, growth, and purpose. Repeatedly recognized as a Great Place to Work, our team reflects a shared spirit of curiosity, care, and collaboration. We’re also proud of recognitions like Inc.’s Power Partner, Great Place to Work Certified for six times and our SOC 2 Type II certification, proof of our commitment to secure, reliable, and monitored data practices. As we look ahead, our core values of team oriented, trust & respect, passion and focus continue to guide us. In a world of constant change, our promise remains the same: to move forward with you, building better ways to work, grow, and succeed together.
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