System Analyst

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Richmond, VA
In-Office
Information Technology • Software
The Role
Location: Richmond, VA
Position Type: Hybrid
Hybrid/Onsite Schedule: 2-3 days onsite a week
Contract Length: 1 month + likely extension
Position Overview:
The Business Systems Analyst will support both Agile and Waterfall software development projects by analyzing problems, documenting processes, developing requirements, and managing testing and traceability. The role requires flexibility, multitasking across multiple projects, and contributing to continuous process improvement, with occasional responsibilities as a project coordinator.
Duties:
  • Collaborate with project team members and business stakeholders to understand business processes and pain points

  • Develop expertise in customer business applications

  • Conduct root cause analysis to identify system gaps and recommend appropriate business or technical solutions

  • Diagram current and proposed processes using process flows, context diagrams, and data flow diagrams

  • Discover and document requirements and user stories to improve business and technical processes

  • Translate business needs into user stories, use cases, process flows, and other artifacts

  • Decompose requirements into Epics and Features, and write clear, concise user stories for technical implementation

  • Map user stories to technical design specifications using progressive elaboration techniques

  • Group related user stories into Themes, documenting dependencies and associated business processes

  • Assist the Product Owner in maintaining the product backlog

  • Create conceptual prototypes, wireframes, and mock-ups

  • Propose alternative solutions that balance cost and benefit while testing business and technical feasibility

  • Collaborate with staff, vendors, consultants, and contractors to define, test, and implement solutions

  • Perform quality assurance tasks such as defining test objectives, creating test plans and test cases, and executing tests (including regression testing)

  • Coordinate and facilitate User Acceptance Testing (UAT) and communicate progress to Project Managers/Scrum Masters

  • Validate system changes to ensure alignment with business requirements

  • Schedule, facilitate, and document meetings with cross-functional teams

  • Prepare meeting agendas, capture key decisions and action items, and distribute notes

  • Serve as a liaison between business users, project managers, developers, and other stakeholders

  • Provide regular updates on progress, risks, and issues

  • Demonstrate a strong sense of ownership and accountability

  • Effectively manage competing priorities and meet deadlines


Required Skills:
  • 10 years of experience extracting requirements through interviews, document analysis, workshops, and use cases

  • 5 years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology

  • 10 years of experience translating business and product requirements into application requirements and user stories

  • 10 years of experience documenting and maintaining acceptance criteria to guide testing and ensure deliverable quality

  • 10 years of exceptional written and oral communication skills, with a proven ability to collaborate with diverse peers and users

  • 5 years of experience creating wireframes and prototypes using tools such as Balsamiq or Figma

  • 10 years of expertise with Microsoft Office products including Visio, Word, Excel, PowerPoint, and Project Server

  • 5 years of strong experience writing complex SQL queries for data extraction, transformation, and reporting

  • 5 years of experience building interactive dashboards and reports using Power BI Desktop

  • 5 years of experience managing projects and sprints in the role of Project Coordinator


Preferred Skills:
  • 5 years of experience with Certified Business Analysis Professional (CBAP) certification

  • 5 years of experience as a Certified Scrum Master

  • Lean Six Sigma certification (Green Belt or higher)

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The Company
HQ: Camp Hill, Pennsylvania
31 Employees
Year Founded: 2012

What We Do

LingaTech, Inc., a minority owned business, NMSDC MBE Certified, and is PA Small Diverse Business (SDB) Verified since 2014. We are a member of the Harrisburg Regional Chamber of Commerce & CREDC, and are registered with Hireveterans.com & PurplePlacement.com.

We believe in technology innovation and customer partnership to deliver world class IT consultants, products and services. We provide high end consultants to partner with your organization to maximize your growth and achieve your IT goals. As your technology partner, when your business grows we grow with you.

We offer software services in three major areas – Product development, Custom software development and Project Management. With professionals having more than 15 years of experience in software industry, our clients are assured of products/services that are of great quality.

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