The Role
Supports requirements gathering, workflow analysis, system specifications, documentation, testing, deployment, issue resolution, user training, and project tracking. Collaborates with stakeholders and developers to ensure solutions meet business needs. Maintains ClickUp boards, supports GitHub version control and basic coding, assists with UI/UX prototypes, and performs root-cause analysis while keeping system documentation current.
Summary Generated by Built In
- Assist in gathering and analyzing business requirements from stakeholders.
- Analyse and evaluate current systems and workflows to identify opportunities for improvement
or optimization.
- Assist in evaluating change requests and assessing their impact on scope, timeline, and
system functionality.
- Translate requirements into functional and technical specifications.
- Prepare and maintain project documentation, schedules, and reports.
- Collaborate with developers to ensure system solutions meet business expectations.
- Support creation of system flowcharts, wireframes, and diagrams.
- Assist in system and UI/UX design including mock-ups and prototypes.
- Coordinate and participate in various testing phases (unit, integration, UAT) and obtain
business sign-off before production deployment.
- Prepare training materials and support end-users during rollout.
- Help monitor system deployments, address bugs, and track resolution status.
- Investigate reported issues, perform root cause analysis, and work with developers to provide
timely resolutions.
- Maintain ClickUp task boards and track team progress.
- Support version control (e.g., GitHub) and basic coding tasks when required.
- Stay current with technology and design trends to recommend improvements.
- Ensure documentation is up to date with system changes and improvements.
Requirements
- Bachelor's Degree in Information Technology, Computer Science, or related field.
- 1–3 years’ experience in system analysis, software development, or IT project coordination.
- Strong understanding of system development lifecycle (SDLC).
- Experience writing Business Requirement Documents (BRD), Functional Specification
Documents (FSD), User Stories, or Software Requirement Specifications (SRS).
- Ability to understand and design workflows using tools like BPMN (Business Process Model
and Notation).
- Understanding of software testing methodologies and test case preparation.
- Basic understanding of programming languages like PHP, Laravel or Vue.js can be useful to
understand developer constraints and communicate effectively.
- Familiar with project/task management tools (e.g., ClickUp, Jira).
- Basic experience with UI/UX tools (e.g., Figma, Adobe XD) is a plus.
- Exposure to version control systems (e.g., GitHub).
- Strong analytical, problem-solving, organizational, and attention-to-detail skills.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment while managing
multiple projects and priorities effectively.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 1-3 years of experience in system analysis, software development, or IT project coordination
- Strong understanding of the software development lifecycle (SDLC)
- Experience writing BRDs, FSDs, user stories, or SRS documents
- Ability to understand and design workflows using BPMN
- Understanding of software testing methodologies and test case preparation
- Basic understanding of PHP, Laravel, or Vue.js
- Familiarity with ClickUp or Jira
- Basic experience with Figma or Adobe XD
- Exposure to version control systems such as GitHub
- Strong analytical, problem-solving, organizational, and attention-to-detail skills
- Strong written and verbal interpersonal and communication skills
- Ability to work independently and collaboratively while managing multiple projects and priorities
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The Company
What We Do
MVC Resources is a Malaysia-based human resources and recruitment consultancy that helps organizations address talent and skills gaps. It supports employers with recruitment, executive search, talent management, talent profiling, payroll outsourcing and human-capital advisory. The company also provides HR technology integration and helps digitize HR functions, streamline hiring and inform workforce decisions. Its clients include startups, SMEs and multinational organizations.
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